Samuel Tipton
Lexington,Kentucky
Summary
Dependable Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Calm and level-headed in all types of situations.
Overview
4
4
years of professional experience
Work History
Server
Shamrock's Bar and Grille
03.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Athletics Operations
University of Kentucky Athletics
10.2023 - 03.2024
- Assisted with operations planning and execution.
- Improved athletic facility maintenance with regular inspections, inventory tracking, and equipment repairs.
- Worked closely with supervisors to develop practical solutions to problems.
- Facilitated open lines of communication between various departments within theathletics program to foster a collaborative work environment.
- Assisted in planning and executing special events such as fundraising galas and alumni gatherings, fostering strong community connections.
Host
BJ's Restaurant & Brewhouse
06.2022 - 08.2023
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
Server
LaRosa's Pizzeria
03.2021 - 04.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
BBA - Finance And Statistics
University of Kentucky
Lexington, KY05.2027
High School Diploma -
Tates Creek High School
Lexington, KY05.2023
Skills
- Organized
- Punctual
- Levelheaded
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
Timeline
Server
Shamrock's Bar and Grille
03.2024 - Current
Athletics Operations
University of Kentucky Athletics
10.2023 - 03.2024
Host
BJ's Restaurant & Brewhouse
06.2022 - 08.2023
Server
LaRosa's Pizzeria
03.2021 - 04.2022
BBA - Finance And Statistics
University of Kentucky
High School Diploma -
Tates Creek High School
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