Samuel Van Kleeck
Willis,VA
Summary
Experience in customer service whether it be the food, music, or construction industry. Friendly attitude toward customers, coworkers, and superiors. Capacity to problem solve is quick, making accurate decisions based on the information given, holding a standard of honesty with all customers. Learns quickly and thrives in fast-paced environments. Has experience in both labor and leadership roles, understanding both sides of the industries needs. Loves to make jokes with fellow workers and likes to help keep the environment as enjoyable as possible.
Overview
6
6
years of professional experience
Work History
Director of Hospitality
Chick-fil-A
Christiansburg, VA
05.2023 - 08.2024
- Created a motivating and encouraging environment for Team Members.
- Assisted in the store's second grand opening.
- Responsible for the genuine and trustworthy service that was provided.
- Evening shift lead, responsible for closing every night.
Carpenter Apprentice
Tellcraft
Willis, VA
06.2022 - 12.2022
- Measured, cut, and constructed building materials desired job that was being attended to.
- Performed manual labor for the team, lifting heavy objects or other utility equipment.
- Position of learning, thus assignments were less intense, yet still important.
Piano Teacher
Practicemonkeys
Willis, VA
01.2019 - 04.2022
- Taught beginner to early intermediate piano lessons.
- Sessions would consist of drills, theory, and piece performance as well as assessments for each level progression.
- Substituting for more advanced classes if the current teacher could not make it.
Education
High School Diploma -
Van Kleeck Academy
Willis, VA05-2022
Skills
- Operational Efficiency
- Hospitality and service knowledge
- Complaint Handling
- Timely complaint resolution
- Team member development
- Employee engagement
Timeline
Director of Hospitality
Chick-fil-A
05.2023 - 08.2024
Carpenter Apprentice
Tellcraft
06.2022 - 12.2022
Piano Teacher
Practicemonkeys
01.2019 - 04.2022
High School Diploma -
Van Kleeck Academy
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