Samuel Wells
Pawtucket
Summary
Professional retail worker with solid experience in delivering high-quality customer service. Proficient in point-of-sale systems, inventory management, and visual merchandising. Known for strong teamwork, adaptability, and results-driven approach. Reliable and focused on meeting and exceeding sales goals in fast-paced environment.
Overview
4
4
years of professional experience
Work History
Event Staff Member
Saphire Event Group
01.2024 - Current
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Helped create memorable experiences by actively engaging with guests during interactive program elements.
- Provided exceptional customer service to all guests and escalated concerns where needed.
Associate
Market Basket, MA
06.2021 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.
Education
Bachelor of Science - Mechanical Engineering
University of Rhode Island
Kingston, RI05-2029
Bachelor of Arts - Finance
University of Rhode Island
Kingston, RI05-2029
Bachelor of Arts - Spanish
University of Rhode Island
Kingston, RI05-2029
Skills
- Strong teamwork
- Event setup and breakdown
- Reliability and punctuality
- Store cleaning
- Customer assistance
- Relationship building
- Patience and empathy
- Professional appearance
- Customer service
- Product knowledge expertise
- Problem-solving
- Complaint handling
Timeline
Event Staff Member
Saphire Event Group
01.2024 - Current
Associate
Market Basket, MA
06.2021 - Current
Bachelor of Science - Mechanical Engineering
University of Rhode Island
Bachelor of Arts - Finance
University of Rhode Island
Bachelor of Arts - Spanish
University of Rhode Island
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