Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Samuel Wilson

Powell

Summary

As a knowledgeable and results-focused Shift Manager, I bring expertise in scheduling, money handling, and team management, ensuring smooth and efficient operations across all areas. I excel at adapting schedules and prioritizing tasks to keep projects on track, while maintaining high productivity and cost control. With strong skills in leadership, communication, conflict resolution, and problem-solving, I motivate teams to perform at their best and deliver excellent customer service, consistently driving the achievement of company goals.

Overview

3
3
years of professional experience

Work History

Shift Manager

Kinsale Golf And Fitness Club
Powell
04.2023 - Current
  • Supervised and assigned tasks to team members, ensuring productivity, performance, and timely task completion.
  • Trained employees in customer service, product knowledge, cash handling, equipment operation, and safety procedures.
  • Monitored workplace operations, maintaining cleanliness, organization, and adherence to safety and quality standards.
  • Identified customer needs efficiently, addressed complaints, and communicated employee or operational issues to management.

Operations Manager

Kuhn's Lawn Service
Powellsville
03.2022 - Current
  • Generated and presented performance reports to leadership, supporting data-driven decision-making and operational improvements.
  • Recruited, hired, and trained team members on project execution, customer relations, and service excellence.
  • Assessed staff performance, providing motivation, evaluations, and recommendations to enhance goal achievement.
  • Planned delivery routes, team workflows, and promotional activities to optimize efficiency and reduce business risks.

Education

High School Diploma -

Olentangy Liberty High School
Powell, OH
05-2025

Skills

  • Employee training and development
  • Customer service excellence
  • Data analysis and reporting
  • Project management methodologies
  • Team collaboration and leadership
  • Inventory control and optimization

Languages

Spanish
Limited

References

References available upon request.

Timeline

Shift Manager

Kinsale Golf And Fitness Club
04.2023 - Current

Operations Manager

Kuhn's Lawn Service
03.2022 - Current

High School Diploma -

Olentangy Liberty High School
Samuel Wilson