Samuel Witt
Irving,TX
Summary
Versatile Technical and Creative Writer proficient in researching, writing and editing content for diverse audiences at all skill levels. Works with minimal input to produce engaging, authoritative and error-free work. Autonomous yet communicative with twenty-two year history of superior performance.
Overview
21
21
years of professional experience
Work History
Freelance Author
Self-Employed
Irving, TX
03.2019 - Current
- Wrote 20 novels under various pen names and ghostwriting projects.
- Worked on brand messaging, campaigns and creative brainstorming.
- Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
- Marketed through social media platforms and advertising services.
Software Systems Engineer IV
Verizon Information Technology And Services
Irving, TX
10.2011 - 03.2019
- Designed and documented automated test data preparation procedures using Excel and VBA to reduce data point selection time by 80%.
- Analyzed system requirement documents to provide testing criteria documentation and testing procedures for offshore resources.
- Implemented daily, weekly, and monthly test reporting via extracts from Oracle databases.
- Responsible for validation and certification of monthly billing system test releases.
- Implemented Selenium Web Driver test automation to increase test case submission from five to fifty cases per user per day.
Lead System Specialist
Verizon Information Technology And Services
Irving, TX
02.2007 - 10.2011
- Designed, documented, and implemented corporate-wide billing comparison and validation procedures using proprietary bill formats.
- Designed, documented, and implemented Advanced Function Printing analysis and reporting to improve billing accuracy.
- Designed and documented testing methodology for corporate-wide billing system merger and conversion. Created Microsoft Office VBA applications and macros to automate reporting and analysis of billing data.
Technical Writer
Verizon Information Technology And Services
Irving, TX
12.2001 - 02.2007
- Translated business requirements to software development requirements for international teams.
- Communicated with business representatives to accurately capture requirements.
- Proofread copy written by colleagues to correct spelling, punctuation and grammar.
- Carefully documented technical workflows for education of newly hired employees and in-house development teams.
- Created executive level presentations and reports for project and budget management.
- Designed and documented data-driven software testing practices to validate customer billing information.
Education
Associate of Applied Science - Court Reporting
Court Reporting Institute of Dallas
Dallas, TXSkills
- Experience collaborating with diverse local and offshore teammates
- Excellent technical writing skills
- Years of experience in documenting processes and procedures for audiences at different levels of experience and expertise
- Experience with document control using JIRA, Microsoft Office (Word, Excel, and Access), and shared storage systems
- Ability to provide technical content in style and format appropriate for intended audiences
- Experience working in fast-paced, high-pressure environments while maintaining organizational and business priorities
- Experience with medical and legal terminology, particularly in preparing documents for use in court
- Excellent eye for detail
- Knowledgeable in document preparation, formatting, and presentation across online, print, and digital publications
Timeline
Freelance Author
Self-Employed
03.2019 - Current
Software Systems Engineer IV
Verizon Information Technology And Services
10.2011 - 03.2019
Lead System Specialist
Verizon Information Technology And Services
02.2007 - 10.2011
Technical Writer
Verizon Information Technology And Services
12.2001 - 02.2007
Associate of Applied Science - Court Reporting
Court Reporting Institute of Dallas
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