Samuel D. Gaynes
Denver,CO
Summary
Exceptional Bartender with experience in handling bar guests, table service, and drink tickets simultaneously under extreme volume. Known for enthusiastic and friendly demeanor, and making guests (and co-workers) smile and laugh. Efficient and consistent cocktail production, with the ability to cater to guests unique tastes. Eager to take on added responsibilities, and to help management in any way.
Overview
10
10
years of professional experience
Work History
Bartender
The Irish Rover Pub
05.2016 - Current
- Increased customer satisfaction by providing friendly service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Server
The Lodge Bistro At Snowbird Ski Resort
11.2015 - 04.2016
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Barback
Dillinger's Celtic Pub & Eatery
04.2014 - 06.2015
- Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Reduced waste by accurately measuring and portioning ingredients for mixed drinks.
- Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.
Education
High School Diploma -
Vestal Senior High School
Vestal, NY06.2009
Skills
- Customer Service
- Organizational Ability
- Sales Expertise
- Responsible Alcohol Service
- Beverage Preparation
- Suggestive Selling
- Payment Processing
- Health Codes Compliance
Affiliations
- Skiing
- Playing Music (drums, bass guitar, guitar, violin, piano)
- Hiking and Camping
Timeline
Bartender
The Irish Rover Pub
05.2016 - Current
Server
The Lodge Bistro At Snowbird Ski Resort
11.2015 - 04.2016
Barback
Dillinger's Celtic Pub & Eatery
04.2014 - 06.2015
High School Diploma -
Vestal Senior High School
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