Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Samuel Esteban Paz

Queens,NY

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

4
4
years of professional experience

Work History

Barista

Astor Plate
12.2023 - 01.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Customer Service Cashier

Sabbas's Chicken
01.2021 - 08.2022
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Counter Server

Fresh&Co
02.2020 - 11.2020
  • Managed multiple tasks in high-volume environment.
  • Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
  • Contributed to a positive work atmosphere by supporting teammates during high-volume periods.
  • Took and processed over customer orders.

Teacher's Assistant

After School
08.2019 - 12.2019
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Handed out classroom materials, like pencils, paper, and crayons.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Supported student learning objectives through personalized and small group assistance.

Education

Bachelor of Psychology - Social Work

Hunter College of The City University of New York
New York, NY
06.2022

Associate of Science - Psychology

Queensborough Community College
Queens, NY
06.2019

Skills

  • Excellent customer service skills
  • Strong communication and interpersonal abilities
  • Ability to work effectively in fast-paced environments
  • Proficient in cashiering and handling transactions
  • Experience in food preparation and service
  • Detail-oriented and organized

Accomplishments

Hunter College (Psychology Department Honor Program)

Queensborough College (Dean's List)

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Barista

Astor Plate
12.2023 - 01.2024

Customer Service Cashier

Sabbas's Chicken
01.2021 - 08.2022

Counter Server

Fresh&Co
02.2020 - 11.2020

Teacher's Assistant

After School
08.2019 - 12.2019

Bachelor of Psychology - Social Work

Hunter College of The City University of New York

Associate of Science - Psychology

Queensborough Community College
Samuel Esteban Paz