Samuell Shannon
Lowe's
Houston,TX
Summary
CompTIA Security+ certified cybersecurity professional with hands-on experience configuring firewalls, VPNs, Active Directory environments, encryption technologies, and performing security assessments through practical lab environments. Military veteran with a strong foundation in security operations, threat detection, network security, and incident response. Seeking an entry-level SOC Analyst, Security Analyst, or IT Security position.
10
Years of experience
Work History
Customer Service Associate
9 Years 7 Months- Delivered technical product guidance, resolved customer issues, managed priorities, and demonstrated accountability and attention to detail.
- Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
- Assisted customers in product selection, enhancing overall shopping experience.
- Trained new associates on company policies and customer service best practices.
- Mentored junior staff, fostering a culture of teamwork and continuous improvement in service delivery.
11B Infantryman
4 Years- Worked in high-pressure environments, followed strict procedures, maintained equipment accountability, and collaborated effectively within a team.
- Demonstrated adaptability by learning new skills quickly, allowing for seamless transitions between different roles within the unit.
Education
Cybersecurity Training
CompTIA Security+ CE
Google Cybersecurity Certificate
Skills
Windows 10/11
Windows Server
Linux
TCP/IP
DNS
DHCP
VPN Configuration
Firewall Configuration
Threat Detection
Incident Response
Active Directory
SQL Injection
XSS
Symmetric Encryption
Windows Event Viewer
Linux Logs
DVWA
UCertify Labs
Cybersecurity Projects
- Firewall Configuration Lab, Configured firewall rules, implemented access policies, validated connectivity, and applied network security best practices.
- VPN Configuration Lab, Configured secure VPN connectivity and applied authentication and encryption principles.
- DVWA Web Security Testing, Performed SQL Injection and Cross-Site Scripting (XSS) testing against DVWA to understand web application vulnerabilities and mitigations.
- Encryption Lab, Applied symmetric encryption concepts and secure communication principles.
- Active Directory Administration, Examined Active Directory objects and identity management concepts.
- Security Log Analysis, Reviewed Windows Event Viewer and Linux logs to identify authentication and system events.
Timeline
11B Infantryman
Army National Guard
01.2019 - 01.2023
Customer Service Associate
Lowe's
01.2017 - Current
California Institute of Applied Technology
Cybersecurity Training
CompTIA
CompTIA Security+ CE
Coursera
Google Cybersecurity Certificate