Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Samuel S. Ortiz Ortega

Elizabeth,NJ

Summary

Dynamic and friendly professional with extensive experience in customer service at multiple locations in EWR Airport, excelling in creating welcoming environments. A detail-oriented team player skilled in cash handling and problem-solving, I consistently enhance guest experiences through effective collaboration and attentive service. Proven ability to maintain high standards in fast-paced settings.

Overview

3
3
years of professional experience

Work History

Barista

Starbucks at EWR Airport Terminal A
03.2025 - Current
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Maintained a clean and organized workspace for optimal productivity and safety.

Server/Cashier

Ess-a-Bagel Restaurant at EWR Airport
06.2023 - 03.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Sales Associate

Garden State Market at EWR Airport
06.2023 - 03.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Server/Cashier

Carlitos BBQ Restaurant at EWR Airport
05.2022 - 06.2023
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Served food and beverages promptly with focused attention to customer needs.

Education

Bachelor of Arts - Special Education

The Pontifical Catholic University of Puerto Rico
Puerto Rico
12-2024

High School Diploma -

Colegio Angel David in Rio Piedras
Puerto Rico
05-2012

Skills

  • Team player
  • Friendly and outgoing
  • Attention to detail
  • Problem-solving

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Barista

Starbucks at EWR Airport Terminal A
03.2025 - Current

Server/Cashier

Ess-a-Bagel Restaurant at EWR Airport
06.2023 - 03.2024

Sales Associate

Garden State Market at EWR Airport
06.2023 - 03.2024

Server/Cashier

Carlitos BBQ Restaurant at EWR Airport
05.2022 - 06.2023

Bachelor of Arts - Special Education

The Pontifical Catholic University of Puerto Rico

High School Diploma -

Colegio Angel David in Rio Piedras

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Samuel S. Ortiz Ortega