Samurai Saputra
Philadelphia,PA
Summary
Dynamic and proactive professional with extensive experience in customer service and management at King Breakfast and Lunch. Proven ability to enhance customer satisfaction and maintain compliance with food safety regulations. Skilled in workload balancing and time tracking, consistently achieving operational excellence while fostering a positive team environment.
Overview
5
5
years of professional experience
Work History
Part Time Manager
King Breakfast and Lunch
11.2023 - 03.2025
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
Cashier
Ishkabibble's 1
01.2023 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier and Kitchen Helper
Martabak Ok
10.2021 - 11.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Smoothie Barista
Orchard Smoothie Cafe
06.2020 - 09.2021
- Contributed to an uplifting atmosphere through effective teamwork, communication, and problem-solving abilities among staff members.
- Prepared and served juices and blended drinks.
- Enhanced visual appeal of the smoothie bar area through regular cleaning, attractive displays, and inviting ambience creation.
- Maintained a comprehensive knowledge of all menu offerings in order to address any customer inquiries or concerns effectively.
Education
Associate of Arts - Business Leadership
Community College of Philadelphia
Philadelphia, PA06-2027
High School Diploma -
Horace Howard Furness High School
1900 S 3rd St, Philadelphia, PA 1914806-2024
Skills
- Workload balancing
- Deadline management
- Proactive approach
- Time tracking
Languages
English
Native or Bilingual
Indonesian
Native or Bilingual
Timeline
Part Time Manager
King Breakfast and Lunch
11.2023 - 03.2025
Cashier
Ishkabibble's 1
01.2023 - 10.2023
Cashier and Kitchen Helper
Martabak Ok
10.2021 - 11.2022
Smoothie Barista
Orchard Smoothie Cafe
06.2020 - 09.2021
Associate of Arts - Business Leadership
Community College of Philadelphia
High School Diploma -
Horace Howard Furness High School
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