Samuel Paipa
Brooklyn,NY
Summary
Skilled in beverage preparation and customer service, I enhanced customer satisfaction at Kossar’s Bagels by mastering drink customization and maintaining high workplace safety standards. Trained new staff at Tompkins Square Bagels, showcasing leadership and a commitment to quality. My expertise in order taking and dedication to excellence drive positive outcomes. Experienced with preparing variety of coffee beverages to meet customer preferences. Utilizes excellent customer service skills to enhance customer experience and build loyalty. Track record of maintaining clean and efficient workspace, ensuring consistent quality and prompt service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Coffee Barista and Sandwiches
Kossar’s Bagels
New York, NY
03.2024 - Current
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
- Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
Deli Assistant
Tompkins Square Bagels
New York, NY
01.2021 - 03.2024
- Assisted with training new employees on deli procedures, helping maintain a consistent level of service across all staff members.
- Greeted customers at counter to fulfill requests and answer questions.
- Utilized safe food handling techniques when preparing, storing, and displaying products to reduce waste and minimize risk of contamination.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
Education
GED -
LaGuardia Community College
Long Island City, NYSkills
- Order taking
- Beverage preparation
- Workplace safety
- Drink customization
- Product upselling
- Cleanliness standards
- Inventory management
- Cooking
- Coffee grinding
- Customer experience management
Certification
Qualifying Certificate in Food Protection. NYCDHMH
Languages
Spanish
Native or Bilingual
Timeline
Coffee Barista and Sandwiches
Kossar’s Bagels
03.2024 - Current
Deli Assistant
Tompkins Square Bagels
01.2021 - 03.2024
GED -
LaGuardia Community College