Samya Jenkins
15419 Tracey Detroit
Summary
Personable and reliable individual with positive attitude and strong work ethic. Understanding of warehouse operations and logistics, with skills in inventory management and physical stamina. Dedicated to ensuring efficient and accurate package processing to contribute to overall operational success.
Overview
4
4
years of professional experience
Work History
Package Handler
UPS
12.2024 - 11.2025
- Operated material handling equipment to efficiently transport packages within warehouse environment.
- Sorted and organized incoming shipments to ensure accurate inventory management.
- Assisted in training new hires on safety protocols and operational procedures.
- Maintained clean and safe work area, adhering to all safety regulations.
Call Center Representative
Concentrix
05.2022 - 09.2024
- Responded to customer inquiries via phone and chat, ensuring high-quality service delivery.
- Resolved complaints efficiently by identifying issues and providing effective solutions.
- Documented customer interactions accurately in CRM systems for future reference.
- Assisted in training new team members on company policies and procedures.
Education
High School Diploma -
Oakpark High School
Oak Park, MI06.2021
Skills
Can handle fast pace environments
Timeline
Package Handler
UPS
12.2024 - 11.2025
Call Center Representative
Concentrix
05.2022 - 09.2024
High School Diploma -
Oakpark High School