Summary
Overview
Work History
Education
Skills
Languages
2-20 License
Timeline
Generic
Samya Silva

Samya Silva

Insurance Agent
Miami,FL

Summary

Hardworking Account Manager gifted at lead generation and efficiently resolving customer issues. Engaging and personable to increase business opportunities through outstanding client presentations, effective communication skills and a dedication to customer service. Talented Sales Assistant bringing enthusiasm and eagerness to learn new skills with retail sales. Focused on maximizing business success by capitalizing on sales and service opportunities.

Overview

3
3
years of professional experience

Work History

Account Manager

Fortified Insurance Group
Miami Beach, FL
02.2019 - Current
  • Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Oversaw new business development and customer servicing.
  • Liaised between account holders and various departments.
  • Contributed to annual revenue goals by selling new services and developing new accounts.

Insurance Agent

Fortified Insurance Group
Hallandale, FL
07.2019 - Current
  • Maintained high standards of customer service by building relationships with clients.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Determined client needs and financial situations by listening and scheduling fact-finding appointments.
  • Approached potential clients by using direct marketing mailings and phone contacts.
  • Sold commercial, auto, home and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
  • Obtained underwriting approval by completing application for coverage.
  • Upsold additional products and services after identifying customer needs and requirements.
  • Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation.
  • Finalized sales and collected necessary deposits.
  • Calculated premiums and established payment methods for sales.
  • Conducted annual reviews of existing policies to update information.

Education

MBA -

Puc Minas
Brazil
09.2016

Skills

  • Account verification
  • Cost reviewing
  • New account creation
  • Management collaboration
  • Checking quotes
  • Lead prospecting
  • Sales expertise
  • Account management
  • Sales analysis

Languages

Portuguese
Native or Bilingual
English
Full Professional

2-20 License

I got my 2-20 License on May 2021 but I've been doing quotes since 2019.

Timeline

Insurance Agent

Fortified Insurance Group
07.2019 - Current

Account Manager

Fortified Insurance Group
02.2019 - Current

MBA -

Puc Minas

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Samya SilvaInsurance Agent