SAMYNNA TATE

• Coordinated and maintained referral sources related to admissions, discharges, and follow up services to sustain daily census requirements.
• Expedited discharge processes patient appropriate transportation to home or other nursing facility and communicating with hospital personnel.
• Monitored office supply inventory, analyzing usage patterns and requisitioning supplies and equipment as well as maintenance repair services.
• Facilitated smooth shift transitions by preparing detailed nursing reports and ensuring complete handover of responsibilities.
• Optimized resource allocation by tracking inventory levels, ordering supplies, and managing equipment maintenance schedules.
• Employed effective communication with patients and families, physicians and other healthcare team members related to patient condition.
• Improved patient satisfaction by addressing inquiries promptly, escalating concerns to relevant staff when necessary.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Communicated with patients, ensuring that medical information was kept private.
• Float to other units to render customer service as needed.

• Evaluated borrower''s financial performance, assessing their ability to meet repayment obligations successfully.
• Enhanced loan review process by implementing efficient tracking systems and streamlining workflows.
• Audit Loans/Line of credit for government compliance
• Cleared bank collateral exceptions by calling customers/banking personnel and courthouse personnel for collateral information
• Extended exceptions branch officers banking that were not in compliance with banking regulations and policies
• Collaborated with collections and recovery teams, providing insights on borrower credit history to facilitate effective loan resolution strategies.
• Compiled documented error reports of exceptions/corrected rates after intro period expired and verified lines/loans against data documentation systems
• Prepared loans/lines for process release of customers checks

.

• Reviewed records, paperwork, and rental contracts between Memphis Housing Authority, tenants, owners of said properties with minimal direction.
• Increased operational efficiency through proficient use of office equipment such as printers, copiers, scanners, and computers.
• Typed rental contracts between MHA, tenants, owners of said properties
• Assisted accounts payable with Utility Billing Payments of tenants information and processing utility allowance disbursement checks in computer system for Special Mobility and Section 8 Housing Program.
• Answered and routed incoming calls to appropriate personnel and took messages when personnel were unavailable.