Samyria Sheppard
Baton Rouge,LA
Summary
Experienced with handling cash transactions and providing excellent customer service. Utilizes effective communication to ensure customer satisfaction and resolve issues promptly. Track record of maintaining accuracy and efficiency in fast-paced environment.
Overview
5
5
years of professional experience
Work History
Medical Office Assistant
The Baton Rouge Clinic AMC
2023.06 - 2024.09
- Prepared large cash deposits according to money handling and payment card industry standards.
- Supported billing department by verifying coverage details to ensure correct invoicing of clients and prompt payment from insurers.
- Reduced call waiting times by efficiently managing high call volumes and utilizing effective multitasking techniques.
- Utilized highly developed interpersonal and people skills to approach customers and engage in conversations.
Sales Associate
Victoria Secret
2021.05 - 2022.12
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Utilized well-honed interpersonal and people skills to approach customers, engaging in conversation to promote products.
Intern
La Capitol Federal Credit Union
2019.08 - 2020.03
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Sorted and organized files, spreadsheets, and reports.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Education
Cristo Rey Franciscan High School
Baton Rouge, LA2021
Skills
- Problem-Solving
- Attention to Details
- Customer Service
- Cash handling expertise
Timeline
Medical Office Assistant
The Baton Rouge Clinic AMC
2023.06 - 2024.09
Sales Associate
Victoria Secret
2021.05 - 2022.12
Intern
La Capitol Federal Credit Union
2019.08 - 2020.03
Cristo Rey Franciscan High School