San Poe Hla
Charlotte,NC
Summary
Proven track record in enhancing customer satisfaction and data accuracy, evidenced by roles at Jimmy Johns and Johnson Service Group. Expert in navigating complex problems with a positive attitude and meticulous attention to detail. Achieved timely deliveries and improved data processes through teamwork and advanced keyboard skills, contributing to operational excellence.
Overview
3
3
years of professional experience
Work History
Delivery Driver
Jimmy Johns
07.2023 - 11.2024
- Delivered packages to customer doorsteps and business offices.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Maintained strong relationships with clients through proactive communication and personalized service.
Data Entry Associate
Johnson Service Group
01.2022 - 02.2023
- Sorted documents and maintained organized filing process.
- Served as a reliable resource for peers seeking guidance or assistance with complex data entry tasks.
- Improved data accuracy by meticulously entering and updating information in company databases.
- Collaborated effectively with cross-functional teams to address discrepancies and resolve data-related issues.
Amazon Delivery Driver
ALC Logistics
09.2021 - 12.2021
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Education
Associate of Science - Science
North Carolina A&T State University
Greensboro, NC05-2019
Skills
- Positive attitude
- Customer service
- Teamwork and collaboration
- Attention to detail
- Time management
- Complex Problem-solving
- Fast typing speed
- Data accuracy
- Keyboard shortcuts
Languages
Burmese
Native or Bilingual
Japanese
Limited Working
Interests
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Auto Repair/Restoration
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Tech enthusiast, passionate about exploring the latest advancements and innovations
Timeline
Delivery Driver
Jimmy Johns
07.2023 - 11.2024
Data Entry Associate
Johnson Service Group
01.2022 - 02.2023
Amazon Delivery Driver
ALC Logistics
09.2021 - 12.2021
Associate of Science - Science
North Carolina A&T State University
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