S A N A F A R O O Q
Astoria ,NY
Summary
Highly organized Executive Assistant/HR Coordinator with notable experience in managing complex calendars, coordinating international travel, and overseeing high-level meeting preparation. Strong administrative skills including proficiency in MS Office Suite and CRM systems. Proven ability to handle sensitive information with discretion and maintain confidentiality. Demonstrated success in improving organizational processes, enhancing productivity, and implementing strategic solutions for efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Executive Assistant/ HR Coordinator
Four Seasons Health Care Solutions
New York, NY
11.2023 - Current
- Coordinated executive and senior management vacation, day-to-day meeting and travel schedules.
- Delivered optimal administrative, customer service and case management support.
- Assisted in developing policies and procedures pertaining to office administration matters.
- Maintained confidential records and files related to executive operations.
- Managed daily invoices, reports and proposals.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
- Ensured that all relevant paperwork was completed accurately prior to submission for approval.
- Scheduled appointments for executives with external parties such as vendors or suppliers.
- Facilitated communications by forwarding emails, transferring calls and filing documents.
- Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
- Coordinated meeting and work schedules for staff teams and executives.
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
- Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
- Handled employee discipline and termination to address policy infractions.
- Maintained HR records, ensuring accuracy and confidentiality of employee data.
- Conducted background checks for potential candidates.
- Responded to internal inquiries regarding HR policies, procedures, payroll.
- Explained human resources policies and procedures to employees.
- Assisted in developing and implementing HR policies and procedures to ensure compliance with regulations.
- Scheduled meetings with employees to address concerns and grievances.
- Prepared reports and spreadsheets using Microsoft Office Suite programs such as Word, Excel, PowerPoint, and Outlook.
Care Coordinator
Mount Sinai Queens
Astoria, NY
01.2016 - 11.2023
- Actively participated in staff meetings discussing best practices in patient care coordination.
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Facilitated on-going assessment of patient and family needs and oversaw implementation of interdisciplinary team plan of care.
- Provided case management services to ensure the delivery of quality care.
- Scheduled appointments for clients with appropriate medical specialists.
- Supported clients during hospital admissions and discharges.
- Provided emotional support to patients dealing with difficult health issues.
Education
Bachelor of Science - Business Administration, Finance
CUNY School of Professional Studies
06-2025
Associate of Science - Business Administration
Laguardia Community College
09-2023
Skills
- Spreadsheet management
- Writing reports
- Strategic planning
- Employee training and development
- Office management
- Outlook, Excel, Powerpoint
- Conference planning
- Internal communications
- Excel spreadsheets
- Schedule management
- Project management
- Schedule & calendar planning
- Taking Minutes
- C-Suite Professional
- SBV (Time & Attendance)
- Zoom/Teams Meeting
Certification
- COVID-19 Contact Training Certificate, 04/01/20
- EPIC CARE Training Certificate, 01/01/21
- Google Project Management Certificate, 01/01/23
References
References available upon request.
Timeline
Executive Assistant/ HR Coordinator
Four Seasons Health Care Solutions
11.2023 - Current
Care Coordinator
Mount Sinai Queens
01.2016 - 11.2023
Bachelor of Science - Business Administration, Finance
CUNY School of Professional Studies
Associate of Science - Business Administration
Laguardia Community College