Sana Sajjad
Shelby,MI
Summary
Use my skills to efficiently manage administrative tasks, streamlining scheduling, travel arrangements, and correspondence, while ensuring seamless office operations. I aim to exercise independent judgment to handle complex and ambiguous tasks, collaborate with leaders across all levels, and maintain confidentiality and organization in all aspects of my role. Through proactive coordination and attention to detail, I will contribute to the efficiency of the team and enhance the overall productivity of GM's leadership.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
6
6
years of professional experience
Work History
Case Manager
Disability Law Group
- Greeted clients and visitors in a professional and friendly manner, ensuring a positive first impression of the law firm.
- Managed a high-volume switchboard, directing incoming calls to the appropriate attorneys and staff members, and handling inquiries efficiently.
- Assisted with administrative tasks such as sorting mail, organizing documents, and maintaining accurate filing systems, improving overall office efficiency.
Education Project Manager
UNESCO
- Worked extensively with Microsoft Project and Asana to build timelines, assign responsibilities, and monitor progress.
- Designed, managed, and implemented education development projects in alignment with UNESCO's global education goals, impacting over 50,000 students in underserved regions.
- Coordinated with Ministries of Education, NGOs, and UN agencies to support national education policy reforms and foster inclusive, equitable learning environments.
- Integrated gender-sensitive and culturally responsive practices into program design, enhancing access to education for girls and marginalized communities.
Associate Banker
Chase Bank
01.2018
- Built and maintained strong relationships with clients, providing personalized financial guidance and solutions to meet their banking needs.
- Conducted thorough financial analysis to assess clients' financial situations and recommend appropriate banking products and services.
Mortgage Loan Officer
EMortgage Funding LLC
11.2024 - Current
- Provided exceptional customer service by guiding clients through the loan application process, ensuring understanding and satisfaction.
- Processed and reviewed loan applications, verifying borrower information and ensuring compliance with all regulatory requirements.
- Ensured all loans originated processed in strict adherence to federal, state, and industry regulations, including RESPA, TILA, and ECOA.
- Conducted thorough market analysis to provide competitive loan products and interest rates tailored to client needs.
Project Manager
Dawlance Private Ltd. Head Office
01.2021 - 12.2023
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Administrative Assistant - Onboarding Specialist
Health Providers Choice
07.2022 - 10.2023
- Worked in the Quality Assurance department and reviewed nursing licenses to ensure they are accepted by the state in which the employment will occur.
- Ensured all legal documents such as licenses, education, and certifications were state verified.
- Collaborated with cross-functional teams to develop and implement best practices for candidate screening and onboarding.
Business Office Assistant
Cornerstone Medical Group
01.2020 - 07.2022
- Developed and implemented efficient administrative processes, including scheduling appointments, maintaining patient records, and managing office supplies.
- Collaborated with medical staff to coordinate patient referrals and follow-ups.
- Managed patient billing and insurance claims, ensuring accuracy and timely submission.
Education
Bachelor of Arts - International Relations - Foreign Policy
Oakland University
Rochester, MIAssociate Degree - General Education
Macomb Community College
Clinton Township, MI05.2019
Master of Science - Business Administration And Management
Oakland University
Rochester Hills, MI05-2027
Skills
- Communication
- Interpersonal Skills
- Multitasking
- Technical Proficiency
- Organizational Skills
- Proactiveness
- Familiarity with phone systems and professional phone etiquette
- Proficiency in QuickBooks and MS Office Suite
- Attention to detail
- Proofreading
- Typing efficiency
- Case management
- Case documentation
- Organization and multitasking
- Documentation and reporting
- Conflict resolution
- Data entry and analysis
- Case management tracking
- Intervention plans
- Progress evaluations
- Resource identification
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 10-15 in the development of Educational Programs in regions with lack of resources.
Languages
English
Urdu
Punjabi
Hindi
Timeline
Mortgage Loan Officer
EMortgage Funding LLC
11.2024 - Current
Administrative Assistant - Onboarding Specialist
Health Providers Choice
07.2022 - 10.2023
Project Manager
Dawlance Private Ltd. Head Office
01.2021 - 12.2023
Business Office Assistant
Cornerstone Medical Group
01.2020 - 07.2022
Associate Banker
Chase Bank
01.2018
Case Manager
Disability Law Group
Education Project Manager
UNESCO
Associate Degree - General Education
Macomb Community College
Bachelor of Arts - International Relations - Foreign Policy
Oakland University
Master of Science - Business Administration And Management
Oakland University
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