Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sanaa Blackmon

Ozark

Summary

Personable and dedicated customer service representative with extensive experience in the industry.. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic, and results-oriented with demonstrated passion for building relationships, cultivating partnerships, and growing businesses.

Overview

4
4
years of professional experience

Work History

Healthcare Customer Service Representative

Carenet Health
Remote
05.2025 - 06.2025
  • Assisted patients with inquiries regarding healthcare services and benefits.
  • Handled incoming calls to provide support and resolve issues efficiently.
  • Maintained accurate records of patient interactions and service requests.
  • Responded to urgent inquiries with empathy and professionalism to enhance patient experience.

Cashier

Goldfingers
Ozark
02.2024 - 08.2024
  • Processed customer transactions accurately and efficiently at busy checkout stations.
  • Managed cash drawer, ensuring correct change and balance at shift end.
  • Assisted customers with product inquiries and provided exceptional service.
  • Maintained cleanliness and organization of thecheckout area to enhance customer experience.

Sandwich Artist

SUBWAY®Restaurants
Ozark
08.2021 - 12.2021
  • Prepared fresh sandwiches following customer specifications and company standards.
  • Maintained cleanliness of the workspace and adhered to food safety regulations.
  • Assisted customers with menu selections and provided product information.
  • Operated cash register and processed customer transactions accurately.

Education

High School Diploma -

Carroll High School
Ozark, AL
05-2023

Skills

  • Customer relationship management
  • Team collaboration
  • Effective communication
  • Attention to detail
  • Time management
  • Multitasking
  • Friendly, positive attitude
  • Critical thinking

Languages

English
Native/ Bilingual

Timeline

Healthcare Customer Service Representative

Carenet Health
05.2025 - 06.2025

Cashier

Goldfingers
02.2024 - 08.2024

Sandwich Artist

SUBWAY®Restaurants
08.2021 - 12.2021

High School Diploma -

Carroll High School

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