Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sanaa Gilbow

Pittsburgh,PA

Summary

Compassionate Patient Care Technician with extensive experience at UPMC Mercy, skilled in vital signs monitoring and patient education. Proven ability to enhance patient safety and provide emotional support during challenging times. Adept at fostering teamwork and ensuring compliance with infection control protocols, contributing to a positive healthcare environment.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Patient Care Technician

UPMC Mercy
Pittsburgh, PA
07.2024 - Current
  • Educated patients on basic health-related topics such as nutrition, hygiene habits.
  • Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
  • Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
  • Provided direct patient care and assistance to healthcare team members.
  • Helped create a safe environment by following infection control policies.
  • Responded quickly in emergency situations by providing appropriate first aid measures.
  • Provided emotional support for patients and families during difficult times.
  • Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
  • Assisted patients with activities of daily living, including bathing, dressing and grooming.
  • Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.

Activities Aide

UPMC Canterbury Place
Pittsburgh, PA
08.2022 - 07.2024
  • Encouraged resident participation in arts and crafts projects.
  • Maintained a clean, safe environment for all participants during activities.
  • Instructed volunteers on proper procedures for assisting with various activities.
  • Ensured compliance with applicable laws, regulations, policies, and procedures related to activities programming.
  • Monitored resident behavior during activities to ensure safety protocols were followed.
  • Assisted with the planning and implementation of daily activities for residents in long-term care facility.
  • Provided one-on-one support to residents who needed extra assistance participating in activities.
  • Created individualized activity plans tailored to meet the needs of each resident's physical abilities and interests.
  • Reported any changes in resident behavior or attitude towards specific tasks or programs immediately to supervisor or nursing staff.
  • Upheld positive quality of life standards for residents of all ability levels.
  • Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
  • Documented individual progress toward meeting treatment goals.

Cashier

Moes Southwestern Grill
Pittsburgh, PA
11.2019 - 03.2022
  • Performed other duties as assigned by management.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Junior Camp Counselor

Learn To Earn
Pittsburgh, PA
07.2018 - 08.2019
  • Assisted in the planning and implementation of camp activities, such as arts and crafts, sports, games, swimming, and nature hikes.
  • Encouraged participation and promoted team spirit among the participants.
  • Provided emotional support to homesick or distressed campers.
  • Conducted daily check-ins with each camper to assess their development needs.
  • Cultivated effective relationships with campers, parents, and other camp counselors by utilizing active listening and dynamic interpersonal skills.
  • Facilitated group discussions and reflections, helping campers articulate their experiences and learn from one another.
  • Monitored activities matched to individual and group abilities to keep campers safe.
  • Recognized and implemented safety standards to minimize incidents or accidents.

Education

High School Diploma -

Brashear High School
Pittsburgh, PA
06-2022

Skills

  • Vital signs monitoring
  • Patient education
  • Infection control
  • First aid response
  • Daily living activities
  • Patient transportation
  • Patient Safety

Certification

CPR Certified

Timeline

Patient Care Technician

UPMC Mercy
07.2024 - Current

Activities Aide

UPMC Canterbury Place
08.2022 - 07.2024

Cashier

Moes Southwestern Grill
11.2019 - 03.2022

Junior Camp Counselor

Learn To Earn
07.2018 - 08.2019

High School Diploma -

Brashear High School

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