Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sanaa Kamaludin

Leesburg,FL

Summary

I am a 17 year old high school student who participates in school clubs and takes college courses that’s are offered to me by my high school. In my time working as a hostess I have built the skills of managing situations and being able to be fluent in conversation when helping a customer. I have been able to pick up on new ways to handle situations that may be a misunderstanding between you and the customer. In the restaurant much communicating and team work was used allowing me to also better those skills.

Overview

1
1
year of professional experience

Work History

Restaurant Hostess

Bamboo Bistro Restaurant
04.2024 - Current
  • Handled telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions giving correct information
  • Enhanced customer satisfaction by greeting and seating guests upon their arrival.
  • Provided friendly interactions with customers by answering questions and addressing concerns.
  • Help keep a positive team atmosphere by supporting coworkers during rush hours or when understaffed.
  • Help support servers by refilling drinks and running food to tables.

Education

No Degree -

Leesburg High School
Leesburg, FL

Skills

  • Strong multitasking
  • Greeting guests
  • Active learning
  • Conflict resolution
  • Cleanliness and hygiene
  • Cash handling
  • Complex Problem-solving
  • Coordinating tasks
  • Supply restocking
  • Service prioritization
  • Memory retention
  • Sales and marketing

Timeline

Restaurant Hostess

Bamboo Bistro Restaurant
04.2024 - Current

No Degree -

Leesburg High School

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