Sanad Najemeddin
Rocky Mount,NC
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
5
5
years of professional experience
Work History
Manager
GNS Express Mart
08.2024 - Current
- Store Operations: Manage daily operations of the store, including opening and closing procedures, ensuring the store operates efficiently.
- Customer Service: Provide excellent customer service by addressing customer inquiries, handling complaints, and ensuring a positive shopping experience.
- Staff Management: Hire, train, schedule, and supervise store employees. Ensure that staff follows company policies, maintains professional conduct, and meets performance expectations.
- Inventory Management: Monitor and manage inventory levels, ensuring that products are stocked and displayed appropriately. Place orders for replenishment as needed and handle product returns and discrepancies.
Sales Associate
The UPS Store 3335
03.2020 - 08.2024
- Customer Service: Greet and assist customers with shipping, printing, and retail service inquiries in a friendly, professional manner.
- Sales: Promote and sell UPS services, including shipping, packaging, mailboxes, and printing services, meeting sales goals and targets.
- Shipping and Packing: Help customers prepare and pack items for shipping, ensuring proper packaging techniques and advising on shipping options.
- Printing Services: Process print and copy orders, including large format printing, binding, and other custom services.
- Point of Sale (POS) Transactions: Accurately process customer transactions, including payments for services and products.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Science - Biology
NC Wesleyan University
Rocky Mount06-2026
High School Diploma -
Rocky Mount High School
Rocky Mount, NC06-2021
Skills
- Leadership: Strong ability to lead, motivate, and manage a team of employees
- Customer Service Skills: Excellent communication and interpersonal skills with the ability to provide outstanding customer service
- Time Management: Ability to manage multiple tasks effectively, prioritize responsibilities, and handle the demands of a fast-paced environment
- Problem-Solving: Ability to resolve customer issues, staff conflicts, and operational challenges
- Organizational Skills: Ability to keep the store organized, manage inventory, and track sales
- Physical Stamina: Ability to stand for long periods, lift and move merchandise, and perform physical tasks when necessary
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Manager
GNS Express Mart
08.2024 - Current
Sales Associate
The UPS Store 3335
03.2020 - 08.2024
Bachelor of Science - Biology
NC Wesleyan University
High School Diploma -
Rocky Mount High School
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