SANAI BOYD
Newark,NJ
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Rutgers Newark Golden Dome Athletic Center
Newark, NJ
09.2024 - Current
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Performed data entry into computer systems to maintain accurate records of customer information.
Office Manager
Kidpreneur
03.2024 - Current
- Supervised support staff, fostering a collaborative work environment
- Handled social media accounts, enhancing parent engagement
- Responded to parents' queries, providing supportive assistance
Team Member
Blaze Pizza
11.2024 - 12.2024
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Built and maintained working relationships with peers and upper management.
- Resolved customer issues promptly in a professional manner.
Team Member
CHICKFILA
04.2023 - 06.2023
- Enhanced customer satisfaction through efficient service in a fast-paced environment.
- Maintained high standards of cleanliness and organization within the restaurant.
- Managed cash transactions with accuracy and efficiency.
Education
Bachelor of Science -
Rutgers University
Newark, NJ05-2028
High School -
Montclair High School
Montclair, NJ06-2024
Skills
- Social media skills
- Detail-oriented
- Communication
- Leadership
- Multitask
- Self-motivated
Timeline
Team Member
Blaze Pizza
11.2024 - 12.2024
Front Desk Receptionist
Rutgers Newark Golden Dome Athletic Center
09.2024 - Current
Office Manager
Kidpreneur
03.2024 - Current
Team Member
CHICKFILA
04.2023 - 06.2023
Bachelor of Science -
Rutgers University
High School -
Montclair High School
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