Sandeep Chhura
Plano,TX
Summary
Experienced Salesforce Technical Lead/Architect and Senior Salesforce Developer with over 12 years of industry experience. Skilled in analyzing, designing, developing, coding, and testing enterprise-level applications on the Salesforce Platform. Specializes in configuring, developing, integrating, and migrating applications. Proven track record of creating lightning pages with various components such as controllers, helpers, styles, documentation, renders, designs, and SVG. Successfully implemented Salesforce Lightning Web Components for a small group of users and tested apps by appending multiple Lightning Web components to a Lightning Application before deploying them from Sandbox to Production. Detail-oriented with excellent communication and project management skills. Thrives in fast-paced environments and excels at handling multiple tasks simultaneously. Recognized for optimizing processes and supporting team objectives. Expertise in Sandbox Management (refreshing Sandboxes, creating new Sandboxes, and migrating code) as well as implementing security and sharing rules at object, field, and record levels for different users across the organization. Extensive experience in data migration from Excel and MS Outlook using Data Loader, Data Import Wizard, and SFDC Data Export. Successfully implemented CI/CD processes with Salesforce DX, Bitbucket, Jira Atlassian Suite. Proficient in migration from Sandbox to Production Environment using Ant Migration tool and Jenkins Software. Strong knowledge and working experience in software Development Life Cycle (SDLC) methodologies such as Agile, Scrum, and Waterfall mode. Extensive experience in implementing inbound and outbound integration between Salesforce Force.com with other systems using SOAP and RESTful Web Services. Expertise in data migration from within Salesforce instances as well as other business applications to Salesforce using recommended tools. Salesforce professional with robust experience in designing and implementing scalable solutions. Adept at leveraging technical skills in Salesforce architecture, automation, and integrations to drive business efficiency. Strong focus on team collaboration and adaptable to evolving project needs, ensuring reliable, result-oriented outcomes. Known for effective problem-solving, strategic thinking, and fostering collaborative environment. Experienced with designing comprehensive Salesforce solutions tailored to business needs. Utilizes deep technical knowledge to streamline processes and improve system functionality. Track record of managing complex projects and fostering team collaboration.
Overview
11
11
years of professional experience
8
8
Certifications
Work History
Salesforce Architect
Tavant
07.2022 - Current
- Involved in solution designing for the user stories proposed by the business
- Involved in Customer interaction for the requirement gathering along with the business Analyst/Product Owner to design the technical solution document
- Working on the Estimation of the requirement in terms of solutioning and feasibility
- Developed custom lighting web components for managing the Pre LOS process of the Freedom Mortgage System
- Developed apex classes for lighting web component controller
- Worked on custom third party css and java script libraries in LWC
- Deployment using Git and Visual Studio Code
- Worked on sprint using JIRA ticketing management tool
- Implemented REST API to integrate the salesforce system with the external systems
- Freedom Mortgage is a multi-state direct-to-consumer correspondent lender and mortgage broker specializing in the origination of mortgage loans
- The project involves catering the entire process of customer before the LOS journey
Project Lead
Persistent Systems Limited
08.2021 - 07.2022
- Involved in solution designing for the user stories proposed by the business
- Involved in Customer interaction for the requirement gathering along with the business Analyst to design the technical solution document
- Working on the Estimation of the requirement in terms of solutioning and feasibility with the customers.
- Coordinate with team of 15 members on day-to-day technical stuff and help them with the delivery
- Perform code review for the team members and suggest areas where it can be refactored or reused to ensure scalability
- Interacted with customer operations managers to identify issues and potential areas for improvements to existing applications
- Translated business requirements to smart solutions in Salesforce.com
- Modified in full cycle the existing system which works on an LOS model to capture the leads from the initial stages till the amount disbursement and case closure
- Improved overall team performance by conducting regular performance evaluations and providing constructive feedback to facilitate professional growth.
Senior Consultant
Capgemini Technologies
06.2020 - 08.2021
- Developed custom lighting web components for community portal to manage customer account
- Developed apex classes for lighting web component controller
- Worked on custom third party css and java script libraries in LWC
- Deployment using ANT, bit bucket
- Worked on sprint using JIRA ticketing management tool
- Worked on embedding Oracle Power Widget in lighting web component (LWC) using MSAL library for authentication.
- Implemented REST API to integrate the UWP portal with the external systems.
- Managed Team of 7 members to work in Agile Based model to effectively design, develop and deploy effective solutions as suggested by the senior Architects in accordance with the requirements
Senior Consultant
Capgemini Technologies
12.2019 - 05.2020
- Involved in migrating the traditional Remedy System(ITSM Ticketing Tool) to case management system based on Salesforce
- Developed OOB features as per the requirement
- Introduced Einstein Chatbots and Live Agent Functionality
- Introduced Service Cloud elements such as Case assignment Rules, Entitlement Process, Milestone trackers, Live Agent Functionality
- Worked on assignment rules, Email to Case, validation rules, workflows, process builders
- Deployment using Change sets
- Created Lightning Components as per the requirement
- Worked with Team of 7 members to expedite the current migration of the existing system to Salesforce Case Management
Senior Consultant
Capgemini Technologies
08.2019 - 12.2019
- Involved in the in-house project by Capgemini to put on the second version of the FSL Accelerator( named FSL 2.0 Accelerator) provide an ad-on to the current features of the FSL(Field Service Lightning.
- Developed OOB features as per the requirement
- Introduced Einstein Chatbots and Live Agent Functionality
- Introduced Service Cloud elements such as Case assignment Rules, Entitlement Process, Milestone trackers, Live Agent Functionality
- Added the Surveys and Knowledge Article Functionality as per requirement to provide for Questionnaire and Similar Cases Requirement
- Created Lightning Components as per the requirement
- Created an unmanaged package and deployed and tested it to a trial org
- Mentored junior consultants, helping them enhance their skills and contribute more effectively to projects.
- Facilitated workshops with clients to identify pain points, establish goals, and define actionable steps towards achieving desired outcomes.
Senior Software Professional
Extentia Technologies pvt ltd
08.2018 - 06.2019
- Involved in the application designing to support the current system (Homeless Link), an NPO that drives solutions to the subsidiary organizations that are indulged in the activity of providing accommodation facilities to the needy people to provide shelter to the homeless people in the UK
- Participated in the first phase of the upgrade that involved changing the relationship between Timeline Events and Projects from a Master-Detail to a Lookup type to allow for a much more flexible sharing model
- To achieve this, we’ve made some changes to the underlying In-Form Essential package, but changes were added as per the proposed requirements made within each subscriber’s org
- Complete upgrade can be divided into 3 stages: Analysis, Upgrade on Sandbox, Upgrade on Production
- Involved in design and deployment of customization solutions using apex and Lightning web components to support additional requirements during the lifecycle of the application
- Optimized existing codebase, resulting in improved performance and reduced resource consumption.
- Conducted code reviews, ensuring adherence to coding standards and promoting maintainability of the codebase.
Associate Consultant
Syntel Private LTD
04.2016 - 12.2017
- Involved in configuration of SFDC for healthcare service provider to shift their internal manual case resolution system and replacing them with an automated system
- Created custom objects, custom fields and page layouts required in the project
- Created workflow rules, approval process, custom formula fields, field dependencies, validation rules
- Assisted a mid size team of 10 active members in Developing real time reports & Dashboard for applications
- Involved in writing the custom assignment rules, escalation rules, validation rules, formula etc As per requirements
Associate Consultant
Syntel Private LTD
01.2016 - 04.2016
- Leveraged the OOB features to design, and support The PSU application used by AMEX meant to handle card transaction between Card merchant and card trader.
- Enhanced the PSU app meant for Currency Relation features provided in AMEX cards.
- Worked in the capacity of 10 members to effectively support the OOB solutions and active report and dashboard activity for tracking the pipelines.
- Involved in Salesforce practice area where actively participating to develop POCS on Salesforce platform
- Created custom objects, custom fields and page layouts required in the project
- Created workflow rules, approval process, custom formula fields, field dependencies, validation rules
- Prepared reports, views and dashboards as per users and management requirements
Associate Consultant
Syntel Private LTD
02.2014 - 12.2015
- Worked on the QA Environment Support (QAES) , a collaborated Onshore – Offshore team to support all QA region activities
- Worked as a developer/Team lead in the Project that is a 24x7 Support
- Coding as per specifications
- Preparation of Test Data
- Testing
- Work on tasks involving identification of impacts likely to be caused by proposed enhancements / modifications to a module / program / database with an analyzed Code Walk-through
- QA Environment Support (QAES) is a collaborated Onshore – Offshore team to support all QA region activities
- Managed multiple projects simultaneously while maintaining attention to detail, organization, and adherence to deadlines.
- Enhanced client satisfaction by providing tailored solutions and recommendations for their business needs.
- Helped team of 5 lead consultants optimize efficiency of current systems by conducting training sessions.
Education
Bachelor of Science - Electrical, Electronics And Communications Engineering
Biju Patnaik University Of Technology
Rourkela,India08-2012
Skills
- Approachable Demeanor
- Collaborative Teamwork
- Customer Engagement
- Analytical Problem-Solving
- Effective Verbal Communication
Certification
· Salesforce Certified Einstein Analytics and Discovery Consultant
· Salesforce Certified Community Cloud Consultant
· Salesforce Certified Administrator
· Salesforce Platform Developer 1
· Salesforce Platform App Builder
· Salesforce Certified Associate
· Salesforce Certified Data Architect
· Salesforce Certified Sharing and Visibility Architect
· Salesforce Certified Application Architect
Languages
English
Full Professional
Hindi
Full Professional
Oriya
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Salesforce Architect
Tavant
07.2022 - Current
Project Lead
Persistent Systems Limited
08.2021 - 07.2022
Senior Consultant
Capgemini Technologies
06.2020 - 08.2021
Senior Consultant
Capgemini Technologies
12.2019 - 05.2020
Senior Consultant
Capgemini Technologies
08.2019 - 12.2019
Senior Software Professional
Extentia Technologies pvt ltd
08.2018 - 06.2019
Associate Consultant
Syntel Private LTD
04.2016 - 12.2017
Associate Consultant
Syntel Private LTD
01.2016 - 04.2016
Associate Consultant
Syntel Private LTD
02.2014 - 12.2015
Bachelor of Science - Electrical, Electronics And Communications Engineering
Biju Patnaik University Of Technology
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