Ikmanjot Singh
Rosemead,California
Summary
Proactive and customer-focused professional with experience in retail operations. Known for strong problem-resolution skills and ethical decision-making. Prepared to leverage expertise to support company goals and enhance customer experiences.
Overview
3
3
Languages
5
5
years of professional experience
Work History
Cashier
Balcoms Southside Market
Montebello, California
06.2024 - Current
- Processed payments swiftly and accurately using point-of-sale systems for cash, checks, debit, and credit cards.
- Enhanced customer satisfaction by resolving issues with knowledgeable service.
- Assisted customers via phone with inquiries about store operations, product details, and order placement.
- Addressed customer complaints professionally while adhering to company policies.
- Verified customer age for alcohol and tobacco purchases in compliance with legal requirements.
- Organized promotional displays and arranged merchandise to drive sales growth.
- Oversaw daily operations to maintain efficient workflow and maximize productivity.
Cashier
Punjab Indian Market and Cusine
San Gabriel, California
01.2022 - 10.2024
- Managed cash drawer operations, ensuring accurate change and balanced accounts to support efficient transactions.
- Processed customer transactions accurately and efficiently, enhancing overall service quality.
- Assisted customers with product selections and addressed inquiries regarding menu items.
- Resolved customer complaints, providing tailored solutions and support to enhance customer satisfaction.
- Maintained cleanliness and organization of checkout area during all service hours.
- Organized and stocked shelves, ensuring product accessibility for shoppers and facilitating a smooth shopping experience. with inventory to ensure continuous product availability for customers.
Education
Bachelor of Science - Accounting
California Polytechnic State University Pomona
Pomona, CA12-2027
High School Diploma -
Rosemead High School
Rosemead, CA06-2023
Skills
- Point-of-sale systems
- Accurate data entry
- Issue resolution
- Inventory oversight
- Customer engagement
- Customer service ethics
- Precision in detail
- Teamwork and collaboration
- Empathetic communication
- Integrity in work ethic
Languages
Punjabi
Native/ Bilingual
English
Native/ Bilingual
Hindi
Limited
Timeline
Cashier
Balcoms Southside Market
06.2024 - Current
Cashier
Punjab Indian Market and Cusine
01.2022 - 10.2024
Bachelor of Science - Accounting
California Polytechnic State University Pomona
High School Diploma -
Rosemead High School