Certified Project Management Professional (PMP) and Business Analyst with over 15 years in cloud modernization, AI/ML integration, and digital transformation. Led complex initiatives including AWS migrations and generative AI solutions, collaborating with cross-functional teams to align programs with strategic goals. Expert in Agile and Waterfall methodologies, focused on risk mitigation, stakeholder engagement, and delivering high-quality outcomes in dynamic environments.
Hi, I’m
SANDEEP NAIDU
Irvine
Summary
Overview
19
years of professional experience
1
Certification
Work History
Hyundai Motor AmericaFountain Valley
Project Manager
05.2025 - Current
Job overview
- Directed the end-to-end implementation of Hchat, Hyundai AutoEver’s enterprise AI assistant built on RAG + LLM architectures, improving internal productivity and enabling automated knowledge retrieval for thousands of employees.
- Managed full lifecycle of Hyundai’s AS400 legacy modernization program, defining scope, functional requirements, integration architecture, and cross-team delivery plans to successfully migrate Sales and Parts modules to AWS.
- Oversaw data migration, ETL pipeline redesign, and API modernization, coordinating between business SMEs, AWS architects, and development teams to ensure performance, security, and compliance across all migrated workloads.
- Led cross-functional delivery across engineering, architecture, QA, design, and product teams, driving technical initiatives from scope definition through production release.
- Partnered with business, HR, Operations, and IT leaders to translate strategic objectives into clear requirement briefs, acceptance criteria, and delivery milestones.
- Built detailed project schedules, resource plans, and dependency maps to ensure predictable execution across multiple concurrent initiatives.
- Delivered senior leadership visibility through dashboards, risk reports, financial updates, and milestone tracking, driving transparency and proactive decision-making.
- Facilitated Agile ceremonies including sprint planning, backlog grooming, daily stand-ups, demos, and retrospectives to maintain delivery momentum and remove blockers quickly.
- Recognized for calm and structured leadership, ensuring teams remained aligned, informed, and focused during complex cloud migration and AI delivery phases.
Fifth Third BankColumbus
Project Manager
08.2024 - 05.2025
Job overview
- Led enterprise software and infrastructure programs using a hybrid Agile-Waterfall methodology to meet security, compliance, and operational requirements.
- Directed cloud readiness efforts, AWS infrastructure planning, ETL workflow coordination, and Active Directory modernization across multiple technical teams.
- Oversaw the migration to Microsoft 365 Exchange Online, coordinating mailbox transitions, user provisioning, and operational alignment across business and IT stakeholders.
- Led UAT planning, execution, and defect coordination to ensure smooth, controlled production releases.
- Modernized Fifth Third Bank’s customer-facing chatbot 'Jeanie,' partnering with AI and engineering teams to enhance natural language understanding and streamline automated workflows.
- Coordinated integration updates for Jeanie, enabling retrieval of information from internal APIs and applications, which improved automation and reduced manual customer service workload.
- Developed Tableau dashboards and reporting views, enhancing leadership visibility into product health, program status, and enterprise technology initiatives.
- Collaborated with architecture, risk, and compliance teams to ensure safe adoption of generative AI and establish responsible-use guidelines.
HSBC Technology and ServicesHyderabad
Project Manager
03.2021 - 06.2024
Job overview
- Oversaw enterprise HR systems modernization, including PeopleSoft-to-SuccessFactors migrations, InfoSec alignment, and infrastructure readiness planning to ensure seamless transition and compliance.
- Drove Agile delivery using Jira for story management, sprint tracking, defect triage, and risk governance.
- Led UAT strategy, test planning, and impact analysis for major HRIT releases, implementing risk mitigation measures to ensure successful deployment and user acceptance.
- Directed ServiceNow configuration for change management, access control, and asset governance to enhance operational integrity in regulated environments.
- Implemented enterprise monitoring (SolarWinds, Splunk) to enhance system reliability and reduce critical incidents.
- Managed Tableau Server administration, permissioning, data refresh scheduling, and dashboard performance optimization.
HSBC Technology and ServicesHyderabad
Product Manager
11.2018 - 02.2021
Job overview
- Led product lifecycle execution for financial and HR applications, from requirements definition through release planning, UAT, and post-launch improvements.
- Translated BRDs into EPICs and user stories, defined acceptance criteria, facilitated backlog grooming, and maintained INVEST-compliant requirements.
- Orchestrated cross-team collaboration to facilitate sprint delivery, ensure release readiness, and align stakeholder expectations.
- Managed REST/SOAP API documentation, testing, integration workflows using SOAP UI and Swagger to support seamless API functionality.
- Supported data engineering teams in large-scale data processing using Apache Spark, AWS Redshift, and Tableau reporting layers.
HSBC Technology and ServicesHyderabad
Software Developer
01.2011 - 11.2018
Job overview
- Managed data migrations, user provisioning, foundation object configuration, audit activities, and compliance reporting.
- Built reports, queries, and automated workflows supporting business operations and HR analytics.
- Coordinated global support teams for high-severity incidents, root-cause analysis, and long-term process improvements.
- Supported Taleo, PeopleSoft, SAP, and Employee Central systems with upgrades, configurations, and operational enhancements.
C3i Services
Business Analyst
11.2007 - 01.2011
Job overview
- Conducted requirements analysis and collaborated with cross-functional teams to support SQL-based backend validations.
- Managed defect tracking and sprint testing, verifying solutions in partnership with technical teams to enhance product reliability.
- Developed functional and GUI test scripts, executed integration and regression testing to ensure software quality, and managed QA documentation.
SITEL India
IT Analyst
10.2006 - 11.2007
Job overview
- Gathered and documented requirements, supported Agile/Waterfall hybrid delivery, and developed functional requirement specifications to ensure project alignment with stakeholder needs.
- Created wireframes using Axure RP, developed SEO documentation templates, and collaborated on Shopify storefront development to enhance user experience and site visibility.
- Analyzed system configurations to ensure optimal performance and security.
- Collaborated with cross-functional teams to resolve technical issues effectively.
- Developed user documentation and training materials for software applications.
Education
Shivaji University
Master’s in Business Administration from Information Technology and System Management
04.2009
University Overview
Magadh University
Bachelor of Commerce
01.2006
University Overview
Skills
- Program and project management
- AI/ML integration
- Stakeholder and client management
- Cross-functional leadership
- Strategic planning
- Risk and change management
- SDLC governance
- Budget oversight
- Risk assessment
- Requirement gathering
- Cloud migration (AWS)
- Vendor relations
- Enterprise data and BI
- Tableau and Power BI
- Web services development
- Excel proficiency
- SharePoint administration
- HTML and XML coding
- SOAP and AngularJS frameworks
- Oracle database management
- DB2 and SQL Server expertise
- MySQL and Sybase administration
- HP ALM and Quality Center usage
- ServiceNow workflow automation
Certification
- PMP Certified Professional, 3839057
- PMI Professional in Business Analysis (PMI-PBA), 4044657
- Tableau Certified Data Analyst
- AWS Certified Solutions Architect – Associate
Timeline
Project Manager
Hyundai Motor America
05.2025 - Current
Project Manager
Fifth Third Bank
08.2024 - 05.2025
Project Manager
HSBC Technology and Services
03.2021 - 06.2024
Product Manager
HSBC Technology and Services
11.2018 - 02.2021
Software Developer
HSBC Technology and Services
01.2011 - 11.2018
Business Analyst
C3i Services
11.2007 - 01.2011
IT Analyst
SITEL India
10.2006 - 11.2007
Shivaji University
Master’s in Business Administration from Information Technology and System Management
Magadh University
Bachelor of Commerce