Sandeep Sanganamoni
CINCINNATI,OH
Summary
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
Overview
4
4
years of professional experience
Work History
IT Support Technician
V on IT Solutions
Telangana, India
12.2019 - 12.2023
- Diagnosed and troubleshot network connectivity problems, enhancing system performance and reliability.
- Provided technical support for hardware and software issues, ensuring prompt resolution for clients.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Evaluated emerging technologies to recommend enhancements that align with client needs and business objectives.
- Configured hardware, devices, and software to set up work stations for employees.
- Managed IT asset inventory efficiently, ensuring accurate tracking and timely replacement or upgrades as needed.
- Boosted overall network efficiency through regular testing and troubleshooting of installed cables and related equipment.
Education
Master of Science - Data Science
New England College
Henniker, NH10-2025
Skills
- Remote desktop support
- Operating system support
- Network troubleshooting
- Network configuration
- TCP/IP networking
- LAN/WAN networking
- Server maintenance
- Data backup management
- Hardware installation
- Printer support
Timeline
IT Support Technician
V on IT Solutions
12.2019 - 12.2023
Master of Science - Data Science
New England College