PEGA PRPC Professional with 13+ years of experience
Overview
1
1
year of professional experience
3
3
Certifications
Work History
Senior Pega Architect
Delta Dental
01.2024 - Current
Enhance and fix existing Framework for client
Stabilize existing LOB’s and standardize Framework for re-usability
Redesign existing class structure and integration points
Improve performance due to high volume of data traffic.
Pega Lead Architect
Verizon
05.2023 - 12.2023
Provide the platform to bring visibility to different steps involved in activating customers line
This hybrid application maintains multiple integrations with systems other than PEGA
Orchestrating steps involved in different systems through PEGA with backend processing.
Associate Pega Architect
Bits In Glass
To provide business ability to collect and manage outstanding debts from customers
This is part of government CDCS project
Upon developing this chain of applications client will be able to collect approximately 5 billion pounds of outstanding debts which were missing due to COVID 19 pandemic
Automation of complete debt collection process using CPM framework and CDH framework.
Lead Technology
Synechron Technologies
The purpose of allegations platform is to establish an integrated core and common case management system to support allegations across Enterprise supported by allegations policy and taxonomy
This effort was part of a larger project called Complaints and Allegations management
Enterprise Allegations Platform was built on WF existing Workflow as a Service (WaaS) framework to cater the needs for 16 line of business within WF
Responsible for design and built for two line of businesses i.e., RB and CC.
Associate
Cognizant Technology Solutions
To enable their business to thrive they need to migrate to a flexible and scalable web-based application that can meet their growing business needs
Pega and Cognizant have jointly proposed a comprehensive PRPC-based solution that will satisfy US Bank needs and position them for future growth
The proposed solution, which is based on the CPM Framework, includes the features supported by the existing application and will address a host of new features to improve the operating efficiency of their System.
Application Developer
Datamatics HR & Consultancy
To deliver PEGA systems (Enquiry Management System) to Asia Payments and Cash Service, Asia Contact Servicing Teams, enabling “sensible uniformity” of service processes across the region and E2E monitoring/ reporting on client interactions
End-to-end implementation
Senior Process Executive
Accenture
Perform Exit operations for the employees.
Technical Support Officer
Sutherland Global Services
Perform Virus removal tasks.
Education
Master of Computer Applications -
Prathyusha College of Engineering, Anna University
Chennai, India
Certification
Pega Systems inc. Certified System Architect (CSA)
Timeline
Senior Pega Architect
Delta Dental
01.2024 - Current
Pega Lead Architect
Verizon
05.2023 - 12.2023
Associate Pega Architect
Bits In Glass
Lead Technology
Synechron Technologies
Associate
Cognizant Technology Solutions
Application Developer
Datamatics HR & Consultancy
Senior Process Executive
Accenture
Technical Support Officer
Sutherland Global Services
Master of Computer Applications -
Prathyusha College of Engineering, Anna University
Pega Systems inc. Certified System Architect (CSA)
Pega Systems inc. Certified Senior System Architect (CSSA)
Pega Systems inc. Completed Certified Pega Business Architect (PCBA) Version 8