Sander Lozada
Glendale,AZ
Summary
Motivated Service Worker with exceptional social skills, communication abilities, and customer service background. Dedicated to following safety guidelines. Pursues every opportunity to support team members and proactively address issues.
Overview
21
21
years of professional experience
Work History
Shift Leader
Southwest Key Programs - Casa Kokopelli
Mesa, AZ
03.2022 - Current
- Monitored employee actions for safety.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed clear and concise documentation of youth behavior and actions.
- Aided with crisis intervention by redirecting negative behaviors and offering peer counseling.
- Assisted in proper evacuation of youth during emergency situations such as inclement weather.
- Documented data and completed accurate updates to programs records.
DOT Driver
Fedex Express
Phoenix, AZ
11.2020 - 03.2022
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
Shift Supervisor
AutoZone
Phoenix, AZ
04.2020 - 11.2020
- Supervises.
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
- Operates cash registers and follows established cash handling duties, including but not limited to deposits, petty cash and lane accountability.
- Inventory and security control.
- Conducts and reviews all opening and closing procedures.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Sales Associate
AutoNation Chrysler Dodge Jeep RAM & FIAT North
Phoenix, AZ
03.2018 - 04.2020
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Youth Care Worker
Southwest Key Programs - Casa Lighthouse
Phoenix, Arizona
04.2014 - 03.2018
- New Intake
- Let the youth know their rights
- Completed clear and concise documentation of youth behavior and actions.
- Educational field trip
- Large Muscle Activity
- Facility check
- Daily Rundown
- Transportation
Car Lot Attendant
Bill Luke Chrysler Jeep Dodge Ram
Phoenix, AZ
02.2012 - 04.2014
- Facilitated vehicle flow by managing traffic control and parking in assigned area.
- Observed and monitored parking lot or garage to preserve safety of customers and vehicles.
- Answered general questions about parking, facilities and directions.
Computer Technician
ICID
La Habana, Cuba
02.2001 - 02.2012
- Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Linked computers to network and peripheral equipment.
Education
Joven Club - Computing And Electronics
01.2001
High School Diploma -
Bachiller
07.2000
Skills
- Ability to utilize multiple computer programs / Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Bilingual Spanish and English
- Customer service experience for more than 4 years
- Ability to achieve high production and quality standards
- Experience in delegating, coaching, training and motivating teams members
Timeline
Shift Leader
Southwest Key Programs - Casa Kokopelli
03.2022 - Current
DOT Driver
Fedex Express
11.2020 - 03.2022
Shift Supervisor
AutoZone
04.2020 - 11.2020
Sales Associate
AutoNation Chrysler Dodge Jeep RAM & FIAT North
03.2018 - 04.2020
Youth Care Worker
Southwest Key Programs - Casa Lighthouse
04.2014 - 03.2018
Car Lot Attendant
Bill Luke Chrysler Jeep Dodge Ram
02.2012 - 04.2014
Computer Technician
ICID
02.2001 - 02.2012
Joven Club - Computing And Electronics
High School Diploma -
Bachiller
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