Sander Van Es
Charleston,SC
Summary
Professional in customer relationships with strong focus on team collaboration and achieving results. Adept at managing customer relationships, streamlining processes, and improving service delivery. Reliable and flexible, able to adapt to changing needs and contribute to organizational success. Skilled in problem-solving, communication, and leadership.
Overview
9
9
years of professional experience
Work History
Bar Manager
Daniel Island Country Club
09.2021 - Current
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Created a lasting bar culture of regulars that saw a 130% revenue increase of the beverage program
Bar Manager
Wasabi Restaurant Gruoup
05.2020 - 10.2021
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Introduced new cocktails to the menu based on market research that became popular choices amongst customers.
Master Scuba Diver Trainer
PADI
12.2015 - 12.2019
- Maintained a safe and comfortable learning environment by enforcing strict adherence to PADI standards and guidelines during all training sessions.
- Optimized course scheduling and resource allocation to accommodate fluctuating demand while maintaining a manageable workload for instructors.
- Enhanced student diver safety by implementing clear communication protocols and thorough equipment checks.
- Promoted eco-friendly diving practices by educating students on marine conservation efforts and encouraging responsible interactions with underwater habitats.
Education
High School Diploma -
Plein College Sint-Joris
Eindhoven, NetherlandsMaster Scuba Diver Trainer -
PADI
11-2015
Skills
- Goal-oriented mindset
- Client satisfaction
- Problem-solving abilities
- Multitasking
- Soft skills
- Interpersonal relationships
- Reliability
Accomplishments
- Generated 130% in additional revenue between 2022-2024.
- Supervised team of 20 staff members.
- Co-developed and executed start of member wine club with great success and first year 13% profit margin
Languages
English
Native or Bilingual
Dutch
Native or Bilingual
German
Professional Working
Timeline
Bar Manager
Daniel Island Country Club
09.2021 - Current
Bar Manager
Wasabi Restaurant Gruoup
05.2020 - 10.2021
Master Scuba Diver Trainer
PADI
12.2015 - 12.2019
High School Diploma -
Plein College Sint-Joris
Master Scuba Diver Trainer -
PADI
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