Sandhya Pinnamaneni
Summary
Proven Pharmacy Technician with a track record of enhancing workflow and patient satisfaction at CVS Pharmacy. Skilled in drug dosage calculations and inventory management, coupled with exceptional problem-solving abilities and team collaboration. Achieved significant improvements in prescription processing efficiency and inventory accuracy, ensuring compliance with HIPAA and safety regulations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
CVS Pharmacy
02.2022 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Entered and processed patients' prescriptions into internal system.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Managed opening and closing duties for pharmacy.
- Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Certified Pharmacy Technician
Walgreen's Pharmacy
02.2018 - 02.2022
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Entered and processed patients' prescriptions into internal system.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
- Stocked, labeled, and inventoried medication to keep accurate records.
Education
BACHELORS IN PHARMACY -
BAPATLA COLLEGE OF PHARMACY
06.2004
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Drug dosage and calculations
- Medical Terminology
- Safety Procedures
- Drug Inventory management
Certification
- CPhT - Certified Pharmacy Technician
Languages
English
Full Professional
Hindi
Full Professional
Telugu
Native or Bilingual
Timeline
Certified Pharmacy Technician
CVS Pharmacy
02.2022 - Current
Certified Pharmacy Technician
Walgreen's Pharmacy
02.2018 - 02.2022
BACHELORS IN PHARMACY -
BAPATLA COLLEGE OF PHARMACY
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