Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Sandhya Vardhaman

Sandhya Vardhaman

Herndon,VA

Summary

  • 8 years of experience in SFDC Salesforce.com CRM platform using Lightning, Visualforce, Apex and Java Technologies as Developer and Administrator.
  • Experienced in all phases of Software development life cycle (SDLC), quality management systems and project life cycle processes.
  • Strong Knowledge in Salesforce Customization, Workflow Approvals, Data Validation, Sales, Marketing, Customer Service and Support Administration.
  • Hands on experience knowledge on Administration setup and Force.om, Eclipse IDE, Apex, Visualforce and integration tools like Cast Iron, Apex Data Loader, etc.
  • Extensive experience using SFDC Administration, Creating Roles, Profiles, Page Layouts, Workflow Alerts, Email Services, Approval Workflow, Report generation, Validation rules, Dashboards and Tasks .
  • Good knowledge on Apex development in creating Objects, Triggers, Apex Classes, Standard Controllers, Custom Controllers and Controller Extensions.
  • Experience on Salesforce Lightning UI using Aura Components and LWC (Lightning Web Components).
  • Hands on experience in using the Aura framework and Salesforce lightning Design System (SLDS).
  • Experienced in Service Cloud, Sales cloud, Collaboration Cloud for All partner portal, customer portal.
  • Experience in using Force.com Web services API for implementing web services in the application for access to data from different users.
  • Excelled in working with various Salesforce.com standard objects like Accounts, Contacts, Opportunities, Products and Price books, Cases, Leads, Campaigns, Forecasting, Reports and Dashboards.
  • Proficient in Data Migration from Traditional Applications to Salesforce Using Data Loader Utility.
  • Experience in writing SOQL and SOSL queries in Force.com technology for Visualforce and Apex.
  • Experience in bulk Data mitigation from Excel, MS Outlook and Legacy systems to Salesforce.com using Apex Data Loader, Import Wizard.
  • Technical Knowledge about Salesforce Lightning schema builder, process builder, app builder, components and lightning connect.
  • Experience in Salesforce Lightning features like activities, contextual Hovers, Opportunity board, Customizable dashboard.
  • Good experience in developing Salesforce Lightning Apps, Components, Controllers and Events.
  • Customized existing Visual force to align with Salesforce new Lightning UI experience.
  • Team player with good interpersonal skills, strong understanding of fundamental business processes, excellent Communication and Problem solving skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sr. SFDC Developer

ICIMS INC
New Jersey
08.2022 - 01.2025
  • Responsible for building the complex Data Model within Salesforce.com by interacting with various teams for understanding the business and implementing the project end to end
  • Working on a Large-scale & complex Salesforce development projects along with integrating date from other systems/Repositories
  • Developed Apex program & Apex triggers for various functional needs and worked with dynamic Apex to access objects & fields to describe information, execute SOQL, SOSL & DML queries
  • Developed component using Lightning Aura Framework which also included client - side AngularJS
  • Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better
  • Created Aura based Components, Attributes, and Controllers which can be compatible to access through Lightning App builder
  • Created a lookup utility using Lightning, Apex classes and SOSL to lookup Users and add them as a Case Team to the case record
  • Extensively used Salesforce Lightning Design Systems (SLDS) components in the Lightning Application
  • Designed and deployed custom tabs, objects, page layouts, components, Visualforce pages, validation rules, approval processes and auto-response rules, added fields and functionality using custom controllers and extensions
  • Created new components in Lightning to add functionality to existing Visualforce pages using Lightning Out
  • Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile
  • Implemented pick lists, dependent pick lists, lookups, master detail relationships & record types to enforce data quality setup marketing campaigns and assignment rules
  • Created Apex methods for the lightning controller and helper methods to perform DML operations on the case records
  • Implemented Test Methods for the Apex Code and followed best practices to avoid governor limits and achieve better code coverage
  • Developed Custom Salesforce App for sales executives using Force.com toolkit
  • Extensively implemented Visual Flows for automatic sales and service process in Service Cloud
  • Created workflow rules and defined related tasks, email alerts and field updates
  • Migrated data from Traditional Applications to Salesforce using Import Wizard and Data Loader Utility
  • Used Visual Studio for writing business logic in Apex programming language
  • Integrate of Application with Salesforce.com with using REST web services API
  • Supporting the Service cloud modules, Salesforce SF1, Client interfacing and Chatter when converting leads and dealing with cases
  • Created various Reports, Report Folders and Dashboards on the existing Object data to visualize some key indicators to help business analyze the volume of cases created within a specific time range
  • Assisted stakeholders during UAT and QA team in thorough regression testing & analysis of the applications
  • Environment: Salesforce.com Platform, Salesforce APIs, Lightning Web Components, Reports, Dashboards, Email, Triggers, Sharing Rules, Validation Rules, SOQL, SOSL, Data Loader, App Exchange, Data Tools, Visual Studio, Change Sets, Windows

SFDC Developer

Huntington Bank
Columbus, OH
01.2021 - 07.2022
  • Interacted with various business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements
  • Worked on Salesforce Lightning (Lightning Design Systems, App Design and Lightning Components)
  • Involved for creating the Validation Rules, Workflow rules, Approval Process and Process Builder
  • Worked on Aura to Lightning Web components migration project
  • Used Service Cloud to get the customer information together in an integrated platform that incorporates marketing, lead generation, sales, customer service and provides access to applications through the AppExchange
  • Build lightning components, lightning apps, record pages, home pages and use events for dynamic use cases
  • Developed Custom objects, customizing tabs, Apex Triggers, Test classes for unit testing and code coverage
  • Managing dependencies, risks and planning for contingencies to ensure minimal effect on deliverables
  • Creation of Junction Objects, roll-up summary fields, cross object formulas, validation rules, dependent picklists and complex page layouts
  • Implemented Salesforce Lightning Components for small set of users for customizing reports and dashboards
  • Created many Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects in lightning experience
  • Worked with External objects in Salesforce which is another feature introduced with Lightning components
  • Developed Web Service Callouts from Salesforce to External Applications using SOAP and REST API
  • List views available on a page were implemented using hardcoded SOQL statements
  • They cannot be modified by an enduser and do not correspond to the standard List Views available within Salesforce
  • Confidential User Interface
  • Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects
  • Deployed Salesforce components from sandbox to production using Visual Studio, ChangeSet
  • Deploy changes between different environments and work on sandbox refresh process
  • Implemented 'Email to Case', 'web to lead' and 'web to case' for Lead and Case automation
  • Created custom Dashboards for manager's home page and gave accessibility to dashboards for authorized people
  • Environment: Salesforce.com Platform, Visual Studio, Lightning Experience, Lightning Aura, Lightning Web Components, Apex classes and Controllers, Service Cloud, Change Sets, Data Loader, REST, SOQL, SOSL, Scrum, Custom objects, Custom fields, sandbox, Web Services, Windows

SFDC Developer

Dollar Tree
Chesapeake, VA
09.2018 - 12.2020
  • Using Salesforce Lightning Connect Integration with third party tools
  • Used Strong Industry Knowledge to relate to the Customer needs and dissolve customer concerns with high level of focus and attention to detail
  • Used AJAX to get the data from the server asynchronously by using JSON objects
  • Majorly involved in developing the Lightning Applications using Aura framework and deploying them on communities
  • Developed robust Lightning Pages using aura framework and placed them on the community builder
  • Built application using salesforce1 Lightning Components, Controllers, Handlers, Events and Aura components
  • Developed APEX Classes, Controller Classes and APEX Triggers for various functional needs in the application
  • Worked on REST API web services with XML as intermediate platform
  • Mainly worked with SFDC's Lightning Design System framework components
  • Deployed Apex using Force.com IDE, Force.com Migration Tool and Web Services API's
  • Developed Unit test class for Apex class and worked for improving code coverage
  • Always maintained 90% Code Coverage for Apex Classes
  • Deployment from DEV to QA, UAT, Staging, Production and other prod copies using Force.com ANT tool
  • Writing Apex Test classes to achieve above 90% code coverage for testing apex methods
  • Wrote Test scripts for various scenarios
  • Develops solutions using Service Cloud
  • Involved in data mapping and migration of data from legacy systems to Salesforce.com Objects and fields
  • Written numerous SOQL and SOSL queries using Force.com explorer
  • Thoroughly worked with consolidating code in GitHub for continuous integration
  • Provided support ongoing salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflow, campaign management and triggers
  • Environment: Salesforce.com platform, Force.com IDE, Apex, Aura, Lightning Experience, Lightning Web Components, Apex Web Services & Callouts, Data Loader, Service Cloud, Sandbox data loading, Oracle, Windows

Salesforce Developer/Administrator

Colonial Life Insurance
Columbia, SC
01.2017 - 08.2018
  • Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com like Accounts, Contacts, Leads and Opportunities
  • Customized Page layouts, record types, Security & Access Controls and Communication Templates as per the organization requirements
  • Integrated the API and Web Services for extracting the data from external systems to display in the pages of Salesforce.com using the SOAP and REST services
  • Developed and Deployed Apex Triggers, Apex Classes and Test Methods to facilitate details capturing and updating on leads, prospects and contacts
  • Set up Marketing Campaigns, Lead Queries, Assignment rules, Web-to-Lead and Auto-Response rules
  • Integration between workday and Salesforce
  • Involved in Set up and managed Salesforce Communities
  • Designed Requirement documents and functional documents for the development team
  • Created test scenarios on Sandbox environment and used Force.com component development wizard
  • Developed several custom reports to better assist managers and also report folders to provide report accessibility to appropriate personnel
  • Implemented Web to Case, Email to Case functionalities to provide a better customer support to the customers
  • Documenting and updating relates of SalesForce.com software and system administration focusing on Service cloud
  • Attending weekly calls with Salesforce MCS team for the status of the issues raised with them
  • Creation of new report types and report folders
  • Customized Reports to track usage for productivity and performance of contact centers and their service teams
  • Created a complete file upload utility in Lightning, Apex classes and SOQL so that users can attach files in the form and upload them to Salesforce case record
  • Document and review Technical design documents (TDD) and tests results
  • Involved with Salesforce.com Premier Support and handled the support cases with the help Salesforce.com support
  • Worked on integrations using REST and Web services
  • Uploading the Supplier Accounts, Supplier contacts and data cleansing using data loader
  • Extract the data from Salesforce using data loader/workbench for various management reporting needs
  • Created new case records automatically by enabling triggers to process incoming service e-mail requests from customers
  • Environment: Saleforce.com platform, Apex Language, Visual Force Pages, Visual Force Components & Controllers, Email Services, App Exchange Data Loader, Import Wizard, Data Migration

SF Admin

National Cooperative Bank
Arlington, VA
07.2016 - 12.2016
  • Created and managed users, roles, public groups and implemented additional role hierarchies, sharing rules and record level permissions to manage sharing access among different users
  • Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Opportunities, Quotes, Activities, Dashboards and Reports
  • Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects
  • Used it to read, extract, and load data from CSV files
  • Customized page layouts for Opportunity, Contacts, and Accounts depending upon user roles, and groups
  • Working with Operations Manager and users to determine business requirements, provide administrative support and design /implement solutions in Salesforce.com CRM
  • Defining Custom Formulas and creating Validation Rules to suit the needs of the data model and ensure data quality
  • Prepared various test cases to test the functionality of the code in accordance to the governor's limits
  • Involved in documentation review cycles for the project and assign review tasks to the project team
  • Follow-up with reviews to see them through to completion
  • Environment: Salesforce.com platform, Apex Script, Visual Force Pages, Controllers, CSS, Workflow Approvals, List Views, Email Templates, Custom Objects, Custom Tabs, Page Layouts, Email Services, Reports, Dashboards

Education

PG Diploma - Business Administration

West Minister Collage
London
05-2008

Bachelor of Arts - Accounts And Computer Application

Nagarjuna University
India
06-2003

Skills

  • Salesforcecom
  • Apex Language
  • Apex Trigger
  • Apex Class
  • Visual force
  • Lightning Aura
  • LWC
  • SOQL
  • SOSL
  • Email template
  • Formula
  • Validation rules
  • Workflow and approvals
  • App exchange
  • Eclipse
  • Forcecom IDE
  • Apex data loader
  • Web services
  • ETL Data Extraction
  • Forcecom Apex Explorer
  • Forcecom Migration Tool
  • Forcecom Excel Connector
  • Forcecom Eclipse IDE Plug-in
  • Java
  • Visual Studio

Certification

  • Certified Salesforce Admin
  • Certified Salesforce Platform Developer 1
  • Certified Salesforce AI Associate
  • Certified Salesforce AI Specialist

Timeline

Sr. SFDC Developer

ICIMS INC
08.2022 - 01.2025

SFDC Developer

Huntington Bank
01.2021 - 07.2022

SFDC Developer

Dollar Tree
09.2018 - 12.2020

Salesforce Developer/Administrator

Colonial Life Insurance
01.2017 - 08.2018

SF Admin

National Cooperative Bank
07.2016 - 12.2016

PG Diploma - Business Administration

West Minister Collage

Bachelor of Arts - Accounts And Computer Application

Nagarjuna University

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Sandhya Vardhaman