Dynamic manager with a proven track record at Ugly Signs, excelling in customer service and vinyl graphics installation. Skilled in enhancing team performance through effective communication and conflict resolution. Successfully controlled costs and maximized profits while delivering exceptional client satisfaction and guiding customers in achieving their branding goals.
• Install vinyl on vehicles - simple door graphics to full vehicle wraps.
• Assist customers with their orders, pointing them in the right direction of what would benefit them with their personal or business goals while staying within their budget and help them understand the difference in materials and guide them on choosing the best route for their needs-vehicle graphics, marketing materials, etc.
• Send invoices or cash out customers as their orders are complete.
• Respond to customers' emails and follow up on jobs to make sure the customer has the information they need.
• Order materials needed and request quotes as needed from our suppliers.
• Travel locally for on-site installs.
Customer Service
Communication
Emails
QuickBooks
Retail Sales
Order Supplies
Vinyl Wrapping / Graphics
Photoshop