Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sandi Bailey

Lizella,GA

Summary

Dynamic manager with a proven track record at Ugly Signs, excelling in customer service and vinyl graphics installation. Skilled in enhancing team performance through effective communication and conflict resolution. Successfully controlled costs and maximized profits while delivering exceptional client satisfaction and guiding customers in achieving their branding goals.

Overview

20
20
years of professional experience

Work History

Manager

Ugly Signs
01.2005 - 03.2025
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Install vinyl on vehicles - simple door graphics to full vehicle wraps.
  • Assist customers with their orders, pointing them in the right direction of what would benefit them with their personal or business goals while staying within their budget and help them understand the difference in materials and guide them on choosing the best route for their needs-vehicle graphics, marketing materials, etc.
  • Send invoices or cash out customers as their orders are complete.
  • Respond to customers' emails and follow up on jobs to make sure the customer has the information they need.
  • Order materials needed and request quotes as needed from our suppliers. Travel locally for on-site installs.
  • Cross-trained existing employees to maximize team agility and performance.
  • Accomplished multiple tasks within established timeframes.
  • Controlled costs to keep business operating within budget and increase profits.
  • Defined clear targets and objectives and communicated to other team members.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Vinyl Installer

Ugly Signs
01.2005 - 03.2025

• Install vinyl on vehicles - simple door graphics to full vehicle wraps.


• Assist customers with their orders, pointing them in the right direction of what would benefit them with their personal or business goals while staying within their budget and help them understand the difference in materials and guide them on choosing the best route for their needs-vehicle graphics, marketing materials, etc.


• Send invoices or cash out customers as their orders are complete.


• Respond to customers' emails and follow up on jobs to make sure the customer has the information they need.


• Order materials needed and request quotes as needed from our suppliers.


• Travel locally for on-site installs.

Education

Certificate - Print Media / Multimedia

Central Georgia Technical College
Macon, GA
05.2005

Skills

Customer Service

Communication

Emails

QuickBooks

Retail Sales

Order Supplies

Vinyl Wrapping / Graphics

Photoshop

Timeline

Manager

Ugly Signs
01.2005 - 03.2025

Vinyl Installer

Ugly Signs
01.2005 - 03.2025

Certificate - Print Media / Multimedia

Central Georgia Technical College
Sandi Bailey