SANDI FREEMAN
THE HERTZ CORPORATION
Yukon,Oklahoma
32
years of professional experience
Results-driven sales and account management professional with 30+ years of experience building strategic partnerships, managing high-value client portfolios, driving revenue growth, and leading high-performing teams. Proven success managing a portfolio of 25 key insurance and fleet accounts representing more than $130 million in annual revenue while strengthening client retention and expanding business relationships across North America. Recognized for executive-level relationship management, business development, team leadership, and delivering customer-focused solutions that improve profitability and long-term partnership success.
Work History
Replacement Account Manager
25 Years 10 Months- Lead strategic account management initiatives for major insurance and fleet partners throughout North America while overseeing large-scale operational performance and customer success initiatives.
- Manage a portfolio of 25 key insurance and fleet accounts representing more than $130 million in annual revenue.
- Build executive-level relationships with customers to strengthen retention, identify growth opportunities, and improve overall account performance.
- Lead a team of 40+ employees and two supervisors in a multi-site and virtual environment.
- Conduct executive business reviews and performance presentations with major customers and senior leadership.
- Collaborate with clients to identify process improvements, enhance service delivery, and strengthen partnership value.
- Establish sales-focused performance goals aligned with organizational objectives.
- Develop training programs, workflow maps, and operational standards implemented across national teams.
- Mentor future leaders and support employee development initiatives that strengthen organizational performance.
- Conduct onsite customer visits and operational assessments to improve client satisfaction and account success.
Recycled Rides Project Manager
11 Months- Directed a national charitable initiative connecting collision repair facilities, insurance carriers, rental companies, and nonprofit organizations.
- Managed stakeholder engagement and partnership development across multiple industries.
- Coordinated communications, logistics, and program execution nationwide.
- Successfully facilitated the donation of 150+ vehicles to deserving individuals and families.
- Increased community impact and program visibility through strategic industry collaboration.
Fraud Investigator
2 Years- Investigated fraudulent claims and account activity to protect company assets and reduce financial risk.
- Gathered evidence, conducted interviews, and prepared investigative reports.
- Collaborated with internal leadership, customers, and business partners to resolve complex fraud cases.
- Presented findings and recommendations that supported sound business decisions and risk mitigation efforts.
Vehicle Control Representative
2 Years- Managed vehicle inventory, asset control, recovery efforts, and operational coordination.
- Investigated vehicle theft and loss incidents while partnering with law enforcement and military authorities.
- Prepared detailed documentation and evidence supporting legal proceedings and vehicle recovery investigations.
- Provided testimony in a U.S. military court-martial proceeding related to a vehicle theft investigation, demonstrating professionalism, credibility, and exceptional attention to detail.
Billing Representative
2 Years- Managed account billing activities and customer issue resolution.
- Built strong customer relationships through responsive service and problem-solving.
- Supported operational and financial objectives through accurate account management and reconciliation processes.
Education
Bachelor of Arts - Public Relations
Skills
Strategic Account Management
Customer Success
Customer retention
Sales Leadership
Revenue Growth
Relationship Management
Executive Presentations
Strategic Planning
Project Management
Process Improvement
Operational Strategy
Team leadership
Employee Development
Data analytics
CRM Systems
Accomplishments
- Manage a portfolio of 25 strategic accounts generating more than $130 million in annual revenue.
- Lead and develop a team of 40+ employees and supervisors supporting North American operations.
- Conduct executive business reviews with key insurance and fleet clients.
- Build and maintain long-term partnerships that support revenue growth and account retention.
- Developed training programs and operational procedures utilized across multiple business units.
- Managed national stakeholder initiatives involving insurance companies, automotive organizations, nonprofits, and corporate partners.
- Successfully coordinated a nationwide charitable program resulting in the donation of more than 150 vehicles.
Affiliations
- National Auto Body Council (NABC)
- Recycled Rides Committee Member
- Fundraising Committee Member
- Women's Industry Network (WIN)
- Membership Committee Co-Chair
- Scholarship Committee Member
- Mentor Committee Member
Interests
Documenting and sharing travel experiences.
Exploring famous landmarks
historical sites
and cultural attractions in a new destination.
Sharing travel tips
recommendations
and insights with fellow enthusiasts.
Passionate about balancing physical health with mental and emotional wellness.
Personal Information
Title: SALES LEADERSHIP STRATEGIC ACCOUNT MANAGEMENT BUSINESS DEVELOPMENT CLIENT RELATIONSHIPS
Timeline
Recycled Rides Project Manager
National Auto Body Council (NABC)
01.2021 - 12.2021Read More
Replacement Account Manager
THE HERTZ CORPORATION
01.2001 - CurrentRead More
Fraud Investigator
THE HERTZ CORPORATION
01.1999 - 01.2001Read More
Vehicle Control Representative
THE HERTZ CORPORATION
01.1997 - 01.1999Read More
Billing Representative
THE HERTZ CORPORATION
01.1995 - 01.1997Read More
University of Central Oklahoma
Bachelor of Arts from Public Relations
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