Summary
Overview
Work History
Education
Skills
Timeline
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Sandi Guerrero

Lufkin

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

7
7
years of professional experience

Work History

Bakery Team Lead

Sam's Club
08.2024 - Current
  • Improved bakery efficiency by implementing streamlined processes and procedures.
  • Mentored staff members in proper baking techniques, enhancing their skills and overall value to the team.
  • Resolved customer concerns quickly and professionally, resulting in increased loyalty and repeat business.
  • Enhanced team productivity by providing ongoing training, coaching, and feedback to staff members.
  • Supervised daily bakery operations, ensuring consistent product quality and timely completion of tasks.
  • Maintained cleanliness and hygiene in bakery premises.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Completed inventory and category audits monthly.
  • Decorated cakes, cupcakes and other pastries according to customer requests.
  • Generated work orders to address and resolve equipment issues promptly.

Baker/Packager

Sam’s Club
11.2022 - 08.2024
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Collaborated with team members to complete large orders for special events, ensuring timely completion and client satisfaction.
  • Increased production efficiency through effective time management and multitasking during busy periods.
  • Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
  • Trained and supervised new employees on bakery operations and procedures.

Cake Decorator

Sam's Club
08.2019 - 11.2022
  • Designed specialty cakes for weddings, birthdays, and graduations.
  • Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
  • Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
  • Consistently met customer expectations through clear communication regarding design specifications.
  • Verified accuracy of orders while meeting strict deadlines on producing completed products.
  • Managed inventory of decorating supplies, preventing shortages during peak seasons.
  • Streamlined cake decoration process, reducing preparation time without compromising quality.

Crew Leader

AMC Theatres
03.2018 - 08.2019
  • Trained employees in time management and proper ways to complete job duties.
  • Monitored team members to verify work quality and address concerns.
  • Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
  • Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
  • Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.

Education

High School Diploma -

Lufkin High School
Lufkin, TX
05.2019

Skills

  • Food management experience
  • Supervisory experience
  • Supply ordering
  • Expense tracking
  • Well-versed in inventory management
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Multitasking Abilities
  • Organizational skills

Timeline

Bakery Team Lead

Sam's Club
08.2024 - Current

Baker/Packager

Sam’s Club
11.2022 - 08.2024

Cake Decorator

Sam's Club
08.2019 - 11.2022

Crew Leader

AMC Theatres
03.2018 - 08.2019

High School Diploma -

Lufkin High School

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Sandi Guerrero