Sandi Krebs
Renfrew,PA
Summary
Accomplished Marketing Manager at Consolidated Communications, adept in strategic planning and brand promotion. Excelled in boosting brand awareness, leading cross-functional teams, and implementing the Net Promoter Score program to enhance customer satisfaction. Skilled in staff management and communication, successfully managed significant events and rebranding initiatives, ensuring alignment with corporate goals and budget adherence.
Overview
28
28
years of professional experience
Work History
Marketing Manager
Consolidated Communications
Gibsonia, PA
07.1996 - 10.2024
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Managed social media accounts for optimal audience engagement and increased online presence.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Collaborated with cross-functional teams to ensure consistent branding across all company touchpoints and communications channels.
- Coordinated Pinnacle Awards incentive trip for over 100 attendees to include destination discovery, contract negotiation, travel and transportation details, and event planning. Communication to attendees including requirements for travel to foreign destinations. Event expenses were controlled and monitored to complete within a strict budget.
- Communication to all customers, Consumer and Commercial regarding changes, rate increases, and regulatory required announcements.
- Led a team of designers, social media team, and web developers.
- Completed the strategic planning and rebranding of Company buildings and fleet in addition to uniforms, attire, and engaging promotional items following each Company acquisition.
- Responsible for maintaining a balanced expense budget.
- Collaborated during the development of Net Promoter Score - NPS program to measure and monitor customer satisfaction.
- Coordinated launch of new brand including the development of a new billing format while maintaining Company brand guidelines.
Education
General Business / College Prep
Medina Senior High School
Medina, OHSkills
- Staff management
- Net Promoter Score NPS / Customer Satisfaction
- Strong Communication skills
- Strategic Planning
- Brand promotion
Timeline
Marketing Manager
Consolidated Communications
07.1996 - 10.2024
General Business / College Prep
Medina Senior High School