Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Sandi nielsen

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Summary

Adept at enhancing customer satisfaction and streamlining operations, I leveraged my strong teamwork and problem-solving skills at Kmart, Sears Holding, to address concerns and improve the user experience. My background includes a state-licensed pharmacy tech role at Associated Foods, where I excelled in inventory control and customer care, showcasing my ability to multitask and maintain attention to detail.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Lin's Pharmacy

Associated Foods
08.2015 - 12.2024

received state license for pharmacy tech

provide customer care

work with ins when needed

order supplies

issue prescription

answer phone

Customer Service Representative

Kmart, Sears Holding
12.2013 - 08.2014
  • Responded proactively and positively to rapid change.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Education

High School Diploma -

Carbon High School
Price, UT
05-1987

Skills

  • Strong teamwork
  • great with customers
  • Inventory control
  • Teamwork
  • computer skills
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Organizational skills

Certification

pharmacy tech

Timeline

Lin's Pharmacy

Associated Foods
08.2015 - 12.2024

Customer Service Representative

Kmart, Sears Holding
12.2013 - 08.2014

High School Diploma -

Carbon High School

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Sandi nielsen