Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jason Fuerte

Alvin,TX

Summary

Adept Pharmacy Technician and Medical Scribe with a proven track record at Walgreens and Scribeamerica, I excel in medication dispensing and maintaining HIPAA compliance. Demonstrated ability to enhance customer satisfaction and streamline documentation processes. Skilled in teamwork and critical thinking, I significantly contribute to efficient healthcare delivery and patient care excellence.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walgreens
Alvin, Texas
02.2022 - Current
  • Received written prescription or refill requests, verifying information for completeness and accuracy.
  • Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
  • Collaborated with other healthcare professionals to ensure optimal patient care.
  • Interpreted and processed medication orders under supervision of pharmacist.

Medical Scribe

Scribeamerica
Alvin, TX
02.2020 - 02.2022
  • Collaborated with healthcare team members to discuss and resolve documentation discrepancies.
  • Captured and transcribed medical record documentation with electronic medical record applications.
  • Provided clerical support to physicians during office hours, including scheduling follow-up appointments and ordering supplies as needed.
  • Reviewed patient records to code and abstract information on medical diagnosis and procedures.
  • Demonstrated knowledge of terminology for multiple medical specialties, consistently seeking ongoing training to expand and maintain knowledge base.

Customer Service Representative

Walmart
Alvin, Texas
09.2017 - 01.2020
  • Resolved customer complaints promptly and efficiently.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Maintained a high level of professionalism when dealing with difficult customers.

Education

Bachelor of Science - Biology

University of Houston
Houston, TX
05-2024

Skills

  • Pharmacology
  • Medication dispensing
  • Team collaboration
  • Problem-solving skills
  • Resolving customer issues
  • Paperwork processing
  • Diagnostic coding
  • Professionalism and ethics
  • Data entry efficiency
  • Critical thinking
  • Documentation skills
  • Strong communication skills
  • HIPAA compliance
  • Medical terminology proficiency
  • Data entry expertise
  • Clerical support
  • Strong teamwork
  • Empathy and patience
  • Multitasking and organization
  • Customer service

Languages

English
Full Professional
Spanish
Professional

Certification

  • Pharmacy Technician, Certified May 2023

Timeline

Pharmacy Technician

Walgreens
02.2022 - Current

Medical Scribe

Scribeamerica
02.2020 - 02.2022

Customer Service Representative

Walmart
09.2017 - 01.2020

Bachelor of Science - Biology

University of Houston

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Jason Fuerte