Stephanie Hagen
Fenton,US
Summary
Experienced with cash management, transaction processing, and financial record maintenance. Utilizes strong organizational skills and attention to detail to ensure compliance and accuracy. Track record of effective customer service and problem-solving in high-pressure situations.
Overview
7
7
years of professional experience
Work History
Pharmacy Technician
Walgreens
12.2016 - 05.2019
- Streamlined prescription filling process, enhancing customer satisfaction
- Provided expert consultations on drug interactions, bolstering patient safety
- Efficiently resolved billing issues, ensuring operational compliance
- Collaborated with healthcare teams, resolving prescription discrepancies swiftly Innovated inventory system for timely restocking, improving workflow
Cash Office
Kohls
03.2016 - 04.2017
- Governed cash office operations, ensuring meticulous financial reconciliation and adherence to compliance standards
- Enhanced cash management techniques, elevating accuracy and reducing processing time
- Fostered teamwork to consistently surpass daily financial goals
- Executed audits to mitigate discrepancies and uphold record integrity Formulated strategies to boost security measures and operational efficiency
Department Lead
Kohls Department Store
10.2015 - 03.2016
- Streamlined departmental policies for optimized productivity and quality
- Devised and executed strategic action plans to address improvement areas
- Led and coordinated cross-functional projects in line with company's objectives
- Fostered a safe work environment through rigorous training and strict enforcement of procedures Improved performance and service delivery by proactive loss prevention monitoring
Sales Associate
Once Upon A Child Franchise
05.2012 - 01.2014
- Assisted customers, boosting sales through effective product recommendations.
- Enhanced store revenue by suggesting complementary purchases.
- Maintained customer satisfaction by minimizing wait times during peak hours.
- Volunteered extra shifts to support team during busy periods.
- Provided exceptional service, ensuring a pleasant shopping experience.
Education
Masters Finance - Finance And Accounting
Western Governors University
Salt Lake City, UT12-2026
Bachelors - Accounting
Western Governors University
08.2026
GED - undefined
Rockwood Summit Sr. High School
Fenton, MO01.2012
Skills
- HIPAA Compliance
- Data Entry
- Communication
- Teamwork
- Professionalism
- Pharmacology
- Attention to Detail
- Reliability
- Patient Confidentiality
- Equipment Maintenance
- Risk Management
- Budgeting
- Customer Service
- Inventory Management
- Regulatory Compliance
- Cash management
- Record integrity audits
- Customer service excellence
- Strategic planning
- Productivity enhancement
- Cross-functional coordination
- Cash handling
- Financial reconciliation
- Compliance standards
Timeline
Pharmacy Technician
Walgreens
12.2016 - 05.2019
Cash Office
Kohls
03.2016 - 04.2017
Department Lead
Kohls Department Store
10.2015 - 03.2016
Sales Associate
Once Upon A Child Franchise
05.2012 - 01.2014
GED - undefined
Rockwood Summit Sr. High School
Masters Finance - Finance And Accounting
Western Governors University
Bachelors - Accounting
Western Governors University