Sara Keenan
Fenton,MI
Summary
Experienced Pharmacy Clinical Care Associate with a proven track record of providing comprehensive support in clinical and retail pharmacy settings. Proficient in medication therapy management, patient counseling and medication reconciliation. Skilled in collaborating with healthcare teams to optimize patient outcomes and ensure adherence to regulatory standards. Possess strong communication and organizational abilities, adept at multitasking in faced paced environments with a sincere dedication to delivering high-quality pharmaceutical care and fostering positive patient relationships.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Clinical Care Coordinator
Meijer Specialty Pharmacy
02.2023 - Current
- Maintained thorough documentation of all clinical interventions, ensuring accurate records for continuity of care and regulatory compliance.
- Conducted benefit investigations to determine patient medication and insurance coverage
- Responsible for up to date insurance company formularies and therapy approval requirements
- Extensive knowledge of approval processing for major insurance providers including Optum, Blue Cross Blue Shield, CVS/Caremark, Megallen and Medi-Cal
- Served as a liaison between patients, providers, insurers, and community resources to ensure optimal service delivery throughout the continuum of care.
- Directed full scale of patient care starting at prior authorization of script to patient deliver at preferred dispensing location
- Routinely exceeded daily patient session goal set by Meijer Speciality Pharmacy
Pharmacy Technician Level IV
Meijer
09.2016 - 02.2023
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Collected co-payments or full payments from customers.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Education
High School Diploma -
Shawnee Mission West
Overland Park, KS06.2003
Skills
- Regulatory Compliance
- Advance Prescription Dispensing Knowledge
- Payment Processing
- Ability to Work Across Multiple Diseased States
- Prescription Order Verification
- Wholesale Ordering
- HIPAA Compliance
- EPS - Converge - Genesis PBX - Cover My Meds - Prime Therapeutics - Pharmacy Medicare B/D Billing
- Inventory Management
- Vaccine Administration
- Insurance Processing
Certification
- PTCB Certified
- Licensed Michigan Pharmacy Technician
- Health Screening - Meijer
- Immunization Training - Wayne State University
Timeline
Clinical Care Coordinator
Meijer Specialty Pharmacy
02.2023 - Current
Pharmacy Technician Level IV
Meijer
09.2016 - 02.2023
High School Diploma -
Shawnee Mission West
- PTCB Certified
- Licensed Michigan Pharmacy Technician
- Health Screening - Meijer
- Immunization Training - Wayne State University
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