Stacy Bailey
Girard,Ohio
Summary
Dynamic and detail-oriented Certified Pharmacy Technician with 18 years of proven expertise in optimizing workflow and enhancing patient safety. Skilled in medication dispensing and insurance verification. I excel in team collaboration and problem-solving, ensuring accurate prescription processing and exceptional customer service. Committed to maintaining confidentiality and compliance with pharmacy laws.
Reliable, results-driven, and focused on delivering high-quality patient care.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
RXIS
04.2024 - Current
- Assisted pharmacists in preparing and dispensing medications accurately to ensure patient safety.
- Maintained inventory levels by tracking medication supplies and placing orders as needed.
- Learned to operate pharmacy software systems for managing prescriptions and patient information.
- Provided exceptional customer service by answering inquiries and guiding patients on medication usage.
- Organized pharmacy workspace to promote efficiency and compliance with safety standards.
- Collaborated with team members to enhance workflow processes within the pharmacy environment.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Counted, measured, and compounded medications following standard procedures.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Educated patients on medication usage and precautions, enhancing patient understanding and safety.
- Managed opening and closing duties for pharmacy.
Pharmacy Technician
Allen’s Pharmaserv
11.2021 - 04.2024
- Participated in training sessions to understand pharmaceutical terminology and best practices.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in management of prescription deliveries, improving patient convenience.
Pharmacy Technician
Walgreen's Pharmacy
09.2007 - 11.2021
- Supported pharmacists in patient consultations, enhancing customer service experience.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Set up and modified patient profiles to include current medications and insurance details.
Education
McKinley High School
Niles, OH05.2006
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Medication dispensing
- Patient confidentiality
- Insurance verification
- Drug inventory control
- Pharmaceutical calculations
- Pharmacy law compliance
- Manual and automated medication dispensing
- Drug interaction awareness
- Pharmacology
- Data entry
- Attention to detail
- Prioritization and organization
Certification
CPhT- Certified Pharmacy Technician
Timeline
Pharmacy Technician
RXIS
04.2024 - Current
Pharmacy Technician
Allen’s Pharmaserv
11.2021 - 04.2024
Pharmacy Technician
Walgreen's Pharmacy
09.2007 - 11.2021
McKinley High School
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