Sandibel Lomeli-cano
Kansas City,MO
Summary
Dynamic Front Desk Agent and Logistics Specialist with Matheson Trucking, adept at enhancing guest relations and optimizing logistics operations. Proven ability in time management and data entry, leading to improved customer satisfaction. Skilled in fostering relationships and delivering exceptional service in high-pressure environments. Bilingual communicator with strong administrative capabilities.
Overview
1
1
year of professional experience
Work History
Front Desk Agent/Logistics Specialist
Matheson Trucking
08.2023 - 09.2024
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Monitored performance of logistics operations to identify areas for improvement.
- Built and established relationships with staff and vendors.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Increased customer satisfaction by promptly addressing and resolving inquiries and concerns.
- Enhanced guest experience by maintaining welcoming and organized reception area.
- Handled assignments independently with good judgement and critical thinking skills.
- Operated multi-line telephone system to answer and direct high volume of calls.
Education
Associate of Arts - General Studies
Metropolitain Community College
Kansas City, MO05-2025
High School Diploma -
Guadalupe Centers High School
Kansas City, MO05-2023
Skills
- Time management
- Guest relations
- Oral and written communications
- Administrative skills
- Microsoft office
- Clerical duties
- Training and mentoring
- Foreign languages
- Data entry
- Front office management
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Agent/Logistics Specialist
Matheson Trucking
08.2023 - 09.2024
Associate of Arts - General Studies
Metropolitain Community College
High School Diploma -
Guadalupe Centers High School
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