Summary
Overview
Work History
Education
Skills
Languages
Certification
Languages
Timeline
Generic

Sandly Jean Mary

Yeadon,PA

Summary

Dedicated to providing outstanding customer service with a strong attention to detail. Demonstrates adaptability and quick learning in fast-paced environments. Possesses knowledge of current market trends and expertise in online shopping tools and platforms.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Online Personal Shopper

Walmart
Glenolden, Pennsylvania
03.2024 - 06.2025
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Participated in team meetings and staff training sessions.

Cashier/Sales Floor Associate

Ross Dress for Less
09.2024 - 12.2024
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Answered questions about store policies and addressed customer concerns.

Roadside Assistance Dispatcher

Arise
Coconut Creek, FL
10.2023 - 02.2024
  • Managed incoming service requests from customers needing roadside assistance.
  • Coordinated with service providers to ensure timely dispatch of assistance vehicles.
  • Communicated effectively with customers to gather information and provide updates.
  • Utilized GPS systems to track and guide technicians to service locations efficiently.

Customer Service Representative

Victoria Secret
Coconut creek, FL
01.2023 - 02.2024
  • Assisted customers with product inquiries and selection.
  • Resolved customer complaints through effective communication and problem-solving.
  • Maintained product knowledge to provide informed recommendations.
  • Collaborated with team members to enhance customer service experience.
  • Answered customer inquiries and provided accurate information regarding products and services.

Education

Graduate Certificate - Spanish

ISLA
Santiago, Dominican Republic
05-2021

High School Diploma -

Institution La Pleiade Des Gonaives
Gonaives, Haiti
07-2018

Skills

  • Order packaging
  • Service coordination
  • Product selection
  • Complaint resolution
  • Inventory management
  • Order fulfillment
  • Cash handling
  • Active listening
  • Problem solving
  • Attention to detail
  • Team collaboration
  • Time management
  • Data entry
  • Computer proficiency
  • Filing
  • Professional telephone demeanor
  • Call center operations
  • Order processing
  • Documentation
  • Data collection
  • Critical thinking
  • Complaint handling

Languages

English, Creole, French, Spanish

Certification

  • PCA

Languages

English
Native/ Bilingual
Spanish
Full Professional
French
Native/ Bilingual

Timeline

Cashier/Sales Floor Associate

Ross Dress for Less
09.2024 - 12.2024

Online Personal Shopper

Walmart
03.2024 - 06.2025

Roadside Assistance Dispatcher

Arise
10.2023 - 02.2024

Customer Service Representative

Victoria Secret
01.2023 - 02.2024

Graduate Certificate - Spanish

ISLA

High School Diploma -

Institution La Pleiade Des Gonaives

Similar Profiles

CREATE PROFILE