Summary
Overview
Work History
Education
Skills
Timeline
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Sandra Acosta

Summary

Paralegal motivated to continually improve and extend personal skills and knowledge to attain increased responsibility and opportunities for professional growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Paralegal

Monica Abanto & Associates
01.2021 - Current
  • Conducting detailed client intakes and entering information into company database.
  • Conferring with clients and other involved parties to gather and track case information.
  • Setting up claims with both PIP/MedPay and liability.
  • Requesting medical records and bills.
  • Helping out clients with Property Damage.
  • Contacting clients to schedule appointments and discuss progress of cases.
  • Guiding and providing support to clients throughout their complete medical treatment
  • Communicating with the insurance companies via phone, email, and mail.
  • Submitting medicals to PIP/MedPay
  • Requesting liens.
  • Putting Demands together.
  • Enhancing case efficiency by organizing and maintaining legal documents, files, and correspondence.

Patient Care Coordinator

American Sleep Medicine
01.2017 - 09.2020
  • Greeted and assisted patients with check-in procedures.
  • Assisted in the development of care plans tailored to individual patient needs, improving overall health outcomes.
  • Answered incoming calls, scheduled appointments and filed medical records.
  • Provided excellent customer service to patients and medical staff.
  • Upheld confidentiality requirements and regulatory compliance guidelines.
  • Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
  • Trained new staff members on office procedures and protocols, ensuring consistency in patient care delivery.
  • Worked effectively in fast-paced environments.
  • Gained strong leadership skills by managing projects from start to finish.

Paralegal

Law Office Of Miguel Palmeiro
07.2012 - 08.2015
  • Streamlined administrative processes for better efficiency in handling caseloads, reducing paperwork backlog, and ensuring timely completion of tasks.
  • Communicated pertinent information to clients via phone, email, and mail.
  • Opened claims and kept in contact with settlement adjusters
  • Conferred with clients and other involved parties to gather and track case information.
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Prepared and drafted correspondence and legal forms to maintain smooth communications.
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Paid attention to detail while completing assignments.

Education

Associate of Arts - General Studies

Montgomery College
Rockville, MD
05.2019

Skills

  • Case File Management
  • Client service and support
  • Appointment Scheduling
  • Document Preparation
  • Detail-oriented
  • Fluent in Spanish
  • Organizational Efficiency
  • Research and data collection
  • Effective Multitasking
  • Workload Management

Timeline

Paralegal

Monica Abanto & Associates
01.2021 - Current

Patient Care Coordinator

American Sleep Medicine
01.2017 - 09.2020

Paralegal

Law Office Of Miguel Palmeiro
07.2012 - 08.2015

Associate of Arts - General Studies

Montgomery College

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Sandra Acosta