SANDRA AIDOO
Accra,Ghana
Summary
Hardworking and detailoriented professional with experience in customer service, administrative tasks, and cleaning services. Proven ability to manage multiple responsibilities while maintaining a high standard of quality and efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bank Teller
FirstBank Ghana
Accra, Ghana
04.2024 - Current
- Assist customers with processing transactions, resolving complaints, and answering questions
- Inform customers about bank products and services
- Track, record, report, and store transaction information accurately
- Package and store cash securely
- Maintain a clean, organized work area and professional appearance
- Handle currency and confidential information responsibly
- Use software to track bank information and generate reports
- Follow all financial and security regulations
Mobile Money Agent
Self-employed (Adwoa Daizy Ent.)
Accra, Ghana
11.2019 - Current
- Convert physical cash to digital value for customers
- Educate and support customers daily
- Maintain accurate daily bookkeeping records
- Register new customers for mobile money services
Cash-in-Transit Teller
Mon-tran
Accra, Ghana
10.2023 - 03.2024
- Received and cross-checked large sums of cash using counting machines
- Assisted in cash evacuation and reconciliation processes
- Ensured accuracy in cash handling and storage
National Service Administrative Assistant
Lekma Hospital
Accra, Ghana
10.2021 - 10.2022
- Organized and maintained filing systems for physical and electronic documents
- Managed incoming calls, provided information, and directed visitors
- Ensured efficient operation of office equipment
- Handled confidential documents and maintained accurate records
Assistant Administrative Secretary
CEINSA Ghana Ltd
Accra, Ghana
06.2018 - 07.2018
- Organized filing systems and managed office supplies
- Provided administrative support and handled data entry tasks
- Greeted visitors and managed phone inquiries
Education
Bachelor of Science - Administration in Health Service Management
University of Ghana
09.2021
High School Diploma -
Winneba Secondary School
07.2016
Skills
- Strong multitasking and time management abilities
- Effective internal and external communication
- Quick learner with adaptability to new concepts
- Ability to work independently or as part of a team
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and graphic design
Certification
Basic Banking, Customer Service, and Fraud Awareness Certificate, Mon-Tran
Languages
English, Fluent
Timeline
Bank Teller
FirstBank Ghana
04.2024 - Current
Cash-in-Transit Teller
Mon-tran
10.2023 - 03.2024
National Service Administrative Assistant
Lekma Hospital
10.2021 - 10.2022
Mobile Money Agent
Self-employed (Adwoa Daizy Ent.)
11.2019 - Current
Assistant Administrative Secretary
CEINSA Ghana Ltd
06.2018 - 07.2018
Bachelor of Science - Administration in Health Service Management
University of Ghana
High School Diploma -
Winneba Secondary School