Sandy Aiken
Spagnolo's Italian Deli
Georgetown,DE
24
years of professional experience
Dynamic operations manager with a proven track record at Spagnolo's Italian Deli, excelling in staff training and development. Enhanced efficiency through effective inventory control and supplier relationships, achieving significant waste reduction. Skilled in patient care and specimen handling, fostering a compassionate environment while ensuring high standards of accuracy and compliance.
Work History
Owner/Operator
- Managed daily operations, ensuring quality service and product offerings.
- Trained and supervised staff in food preparation and customer service protocols.
- Developed relationships with local suppliers to secure fresh ingredients.
- Implemented inventory control measures, reducing waste and improving efficiency.
- Trained and motivated employees to perform daily business functions.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
Admin Sec II
11 Years 2 Months- Scheduling patients, helping nurses, etc
- I did Phlebotomy work my first 5 years employed at Beebe Healthcare
Phlebotomist
1 Year 9 Months- Collected blood samples using established safety protocols and techniques.
- Maintained accurate patient records and ensured data integrity within laboratory information systems.
- Assisted in training new staff on phlebotomy procedures and best practices for patient interaction.
- Conducted quality control checks on equipment to uphold high standards of testing accuracy.
- Monitored inventory levels of supplies, ensuring availability for efficient daily operations.
- Implemented process improvements that streamlined sample collection workflows, reducing wait times.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
Phlebotomist
2 Years 4 Months- Collected blood samples using venipuncture and capillary techniques to ensure patient comfort and safety.
- Maintained accurate patient records and sample labeling to uphold quality control standards.
- Assisted in training new phlebotomists on best practices and safety protocols.
- Collaborated with healthcare professionals to coordinate patient schedules for efficient blood draw processes.
- Implemented infection control measures to minimize risk during specimen collection procedures.
- Monitored inventory supplies, ensuring availability of necessary materials for daily operations.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Education
GED
Skills
Operations management
Hiring
Staff training and development
Personnel management
Order of draw
Specimen handling
Documentation and reporting
Business planning
Sales negotiation
Operations oversight
Patient care
Timeline
Admin Sec II
Beebe Healthcare
04.2011 - 06.2022Read More
Phlebotomist
Quest Diagnostics
09.2009 - 06.2011Read More
Phlebotomist
LabCorp
08.1998 - 12.2000Read More
Sussex Central
GED
Read More
Owner/Operator
Spagnolo's Italian Deli
Read More