Sandra Ashby
Lancaster,NY
Summary
Dedicated Mail Carrier with clean driving record and extensive familiarity with local communities, thoroughfares and streets. Delivered mail and packages to recipients while safely performing job functions and meeting deadlines. Excellent planning and communications skills enabled desired results.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
Work History
City Letter Carrier
United States Postal Service, USPS
07.2006 - 08.2013
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Pleasantly greeted and engaged customers, assisting with any mail-related issues.
Casual Clerk
United States Post Office
12.2005 - 12.2005
- Interacted with customers by phone, email, or in-person to provide information.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
Wireless Phone Sales
Sprint, AT&T, And Wireless Retail
11.2002 - 10.2005
- Answered questions concerning prices and availability of [Product or service].
- Strengthened customer loyalty by being friendly and professional in all interactions.
- Quoted prices, discussed benefits and redirected questions to overcome objections.
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
Transitional Clerk
United States Post Office
10.1999 - 06.2001
- Interacted with customers by phone, email, or in-person to provide information.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
Teacher Assistant and School Bus Driver
Youngsville Elementary
10.1993 - 05.1996
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Transported passengers safely along prescribed routes according to tight schedules.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
Education
Associate of Science - Alcohol And Substance Abuse Studies
Genesee Community College
Batavia, NY05.2011
Skills
- Quarterly Reviews
- International Shipments
- Clerical Support
- Maintaining Clean Work Area
- Great communication skills
- Quick at learning complicated materials
- Understand some Social Security rules and Regulations
- Documentation and Recordkeeping
- Customer Relations Management
Timeline
City Letter Carrier
United States Postal Service, USPS
07.2006 - 08.2013
Casual Clerk
United States Post Office
12.2005 - 12.2005
Wireless Phone Sales
Sprint, AT&T, And Wireless Retail
11.2002 - 10.2005
Transitional Clerk
United States Post Office
10.1999 - 06.2001
Teacher Assistant and School Bus Driver
Youngsville Elementary
10.1993 - 05.1996
Associate of Science - Alcohol And Substance Abuse Studies
Genesee Community College
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