Sandra Benavidez
5 Mead Lane Westbury ,NY
Summary
Dynamic customer service professional with a proven track record at Unique Store, excelling in conflict resolution and effective communication. Recognized for enhancing customer satisfaction through personalized service and creative problem-solving. Skilled in processing transactions and collaborating with teams to achieve operational excellence.
Overview
5
5
years of professional experience
Work History
Cashier
Unique store
Levittown, New York
03.2020 - Current
- Assembled, lined and padded cartons and containers.
- Obtained, moved and sorted products and materials.
- Monitored pitchers' performances to ensure they were following the game plan and making adjustments as needed.
- Assisted with customer requests and answered questions to improve satisfaction.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Completed day-to-day duties accurately and efficiently.
Cashier Assistant
Customer Service First
Levittown, New York
03.2020 - 03.2022
- Processed returns and exchanges according to store policies.
- Informed customers about current promotions such as discounts on certain products or services offered by the store.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Education
10 - Legal Studies
William Floyd
Shirley, NY06-2019
Skills
- Legal research
- Policy writing
- Conflict resolution
- Customer service
- Team collaboration
- Effective communication
- Organizational skills
- Process transactions
Timeline
Cashier
Unique store
03.2020 - Current
Cashier Assistant
Customer Service First
03.2020 - 03.2022
10 - Legal Studies
William Floyd