SANDRA BOYE-ADDO
Human Resource Assistant
Ladson,SC
Summary
Dynamic professional with extensive experience at Human resource management, excelling in regulatory compliance and policy implementation. Proven ability to enhance customer trust through effective communication and conflict resolution. Recognized for developing initiatives that increased public awareness of immigration laws, ensuring accurate record management and efficient operations.
Overview
8
8
years of professional experience
Work History
Deputy Immigration Superintendent
Ghana Immigration Service
06.2018 - 10.2024
- Reviewing travel documents of travelers
- Admitting authorized persons into the country by asking questions, taking fingerprints, pictures, stamping of passports
- Data entry and record keeping of daily occurrences
- Preventing unauthorized persons from entering the country
- Enforcing Immigration Law
- Protection of National Interests
- Developed initiatives aimed at increasing public awareness about changes in immigration laws and regulations.
- Worked with law enforcement agencies to carry out mandated civil and criminal prosecutions.
Assistant Superintendent / Administrative Officer
Ghana Immigration Service
04.2019 - 07.2022
- Scheduling correspondence and data entry
- Daily supervision
- Acting as a bridge between management and staff
- Developing policies and programs and ensuring its implementation
- Training and placement of new staff
- Drafting daily, weekly, monthly and annual reports on data received from various departments
- Ensuring compliance
- Coordinated support to facilitate general office operations.
- Answered phone inquiries, directed calls and took messages.
Airline Assistant
Passion Airline Ghana
09.2017 - 06.2018
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Verified travel documents: Check passports, visas, and other required documents to ensure passengers meet travel requirements
- Confirm reservations: Verify that passengers have valid reservations for their flight
- Issued boarding passes: Print and distribute boarding passes to passengers, ensuring they have the correct seat assignments
- Updated passenger information: Enter or update passenger information in the airline's system as needed
- Assisted passengers with checking in their luggage, ensuring it is properly tagged and weighed
Human Resources Assistant
Ministry Of Defense – GHQ (Records)
08.2016 - 07.2017
- Maintained records of servicemen and servicewomen.
- Managed data entry for various military incidents.
- Streamlined daily administrative functions.
- Recorded prospective candidates for military enlistment.
- Managed the issuance of booking clearance certification.
- Conducted new hire orientations and onboarding processes for incoming employees.
- Assisted with the development of training programs for staff members.
- Organized company-wide events, including team buildings and annual parties.
- Posted job announcements and pre-screened applicants to candidates for available positions.
Education
Bachelor of Arts - Human Resources Management
Christian Service University College
Ghana01-2016
High School Diploma -
Nkwatia Senior High School
Ghana06-2012
Skills
- Employee discipline
- Program implementation
- Data entry
- Professional appearance
- Flexible in dynamic environments
- Enhancing customer trust
- Policy writing
- Efficient
- Detail-oriented
- Document verification
- Staff training
- Team leadership
- Customer service
- Conflict resolution
- Effective communication
- Accurate record management
- Regulatory compliance
- Incident reporting
Timeline
Assistant Superintendent / Administrative Officer
Ghana Immigration Service
04.2019 - 07.2022
Deputy Immigration Superintendent
Ghana Immigration Service
06.2018 - 10.2024
Airline Assistant
Passion Airline Ghana
09.2017 - 06.2018
Human Resources Assistant
Ministry Of Defense – GHQ (Records)
08.2016 - 07.2017
Bachelor of Arts - Human Resources Management
Christian Service University College
High School Diploma -
Nkwatia Senior High School
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