Sandra Brown
DETROIT
Summary
Dedicated administrative professional with over 29 years of experience in customer service, scheduling, and documentation. Proven ability to streamline communication and enhance organization in office environments.
Overview
29
29
years of professional experience
Work History
Administrative Assistant
Detroit Public School Community District
Detroit, MI
02.1994 - 07.2023
- Coordinated schedules and meetings for staff, ensuring efficient use of time and resources.
- Managed correspondence and communications, streamlining information flow within the district.
- Developed and maintained filing systems to enhance document retrieval and organization.
- Assisted in budget preparation by compiling data and tracking expenditures accurately.
- Led initiatives to digitize records, improving access to information across departments.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Education
BBA - Business Administration
Davenport University
Dearborn06-2008
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Microsoft Excel
- File organization
- Microsoft outlook
- Customer and client relations
- Computer proficiency
- Filing
- Customer relations
- Clerical support
- Strong problem solver
- Scheduling
- Documentation and recordkeeping
Timeline
Administrative Assistant
Detroit Public School Community District
02.1994 - 07.2023
BBA - Business Administration
Davenport University